🚀 Senior Cisco Voice Network Administrator

Overview

Role: Senior Cisco Voice Network Administrator

Location: Richmond, VA

Duration: Long term

Experience: CISCO Voice Administration hands-on with 8 years experience

Responsibilities

• Perform administration of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center Enterprise
• Monitor Unified Communications system applications to ensure peak performance
• Assist in monthly system patching and testing of Unified Communications systems
• Provide regular status on tasks accomplished, current issues, progress toward goals
• Create and maintain documentation as it relates to standard operating procedures
• Monitor and test voice network performance, and provide performance statistics and reports
• Collaborate with other team members across IT and the business
• Work with UC Engineers on higher level projects
• Coordinate with vendors for circuit implementation and troubleshooting