šŸš€ IT Service desk Analyst

Hiring now — limited positions available!

Market Cloud

šŸ’° Earn $40.000 – $60.000 / year
  • šŸ“ Location: Eschborn
  • šŸ“… Posted: Oct 17, 2025

Overview

Role: Service desk Analyst – Italian and English speaking is must.

Experience: 3 to 8 Yrs.

Location: Italy (Onsite).

Responsibilities

Service Desk Analyst (Italian).

Ƙ IT Interns with basic knowledge to create tickets in IT tools like Service Now.

Ƙ Trainings can be provided for Ticketing tool.

Ƙ To create Service Now tickets.

Ƙ Fluent in Local language: Italian.

Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills
  • Customer Support and Customer Service skills
  • Excellent problem-solving abilities
  • Strong communication and interpersonal skills
  • Experience in IT helpdesk or customer service role
  • Relevant technical certifications would be a plus

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