🚀 Head of Commercial Solutions & Expansion METRO GSC (mfd)

Responsibilities

• Identify high impact commercial and operational areas to be transitioned to GSC.
• Define the transition vision, mission and objectives for the addressed business domain(s).
• Assess financial impact and create business cases for process migration and internalization.
• Engage effectively with Key Stakeholders.
• Work closely with local and global management teams to align and drive transition goals.
• Design and execute change management communication and transition management plans.
• Identify and drive process efficiency initiatives to deliver on the efficiency KPIs.
• Ensure service delivery excellence and establish global best practices.
• Create and implement continuous improvement frameworks and KPI reporting.
• Ensure internal skills and team development in respective areas.

Qualifications

• Completed university degree in economics and 10 years leadership experiences in international environment.
• Experience in leading global transformations and change-management and solid experience in offshoring operations.
• Commercial expertise and financial acumen.
• Strategic and holistic thinking.
• Excellent communication and presentation skills towards senior leadership and executive level.
• Strong Customer and service orientation.
• Strong understanding of METROs strategy operating model and business domains.
• Building guiding and developing international teams.

Additional Information

• Work-life balance: Flexible working hours in agreement with your line manager; 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services such as flu shots and employee assistance program.
• Exciting life on campus: Free gym and sports classes; Rioba coffee bar; canteen with discounted meals for employees; many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections; free parking spaces; JobBike.
• Company pension plan: You will receive a contribution to your company pension.
• Family driven: Three daycare centers for children on campus; support of holiday camps for children of employees.
• Remote Work: No.
• Employment Type: Full-time.
• Key Skills: Business Development, Compliance, Revenue Growth, Customer Services, Account Management, Staff Meetings, Communication, CRM, Client Relationships, Market Research, Project Management, Contract Management, Business Units, daily operation, Logistics.
• Experience: years.
• Vacancy: 1.