🚀 Lead Designer UI/UX

Join to apply for the Lead Designer UI/UX role at Userlane

About Userlane
Userlane is a market‑leading Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify and eliminate adoption barriers and produce a more engaging and productive software experience for employees.

Our mission

We’re looking for a Lead Designer who will combine hands‑on design excellence with leadership impact. As a player‑coach you’ll spend part of your time as an individual contributor (IC) and part leading and coaching our design team. Depending on your craft, the IC element of the role can focus on either UI or UX design.

Design leadership

• Champion a strong design vision that supports our product strategy and brand identity.
• Ensure design coherence across the entire product portfolio.
• Coach, mentor and inspire our UX & UI designers to grow their skills and confidence.
• Foster a culture of creativity, experimentation, and customer empathy.
• Lead initiatives to evolve our Design System and introduce modern AI design tooling that improves quality and efficiency.

Individual contributor

• If UI‑focused:
  • Collaborate across squads to craft stunning, delivery‑ready UIs that seamlessly blend in with our brand's visual identity, making our software simple and delightful to use.
  • Play an active role in the evolution of our Design System. Create, maintain, and document components as well as UI guidelines. Help bring order to component libraries and guide best practices for creating shared design assets.
  • Work with Product Designers to elevate our product's aesthetics through inspiring concepts and insightful feedback.
• If UX‑focused:
  • Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas and deliver elegant, usable solutions.
  • Participate in the end‑to‑end design process from discovery and ideation to delivery and implementation.
  • Use research insights and data to validate design decisions and continuously improve the user experience.
• For bonus points: give life to our stories with micro‑animations and illustrations, adding that extra sprinkle of magic.

Your profile

• 7+ years of design experience, including 2+ years mentoring and managing designers.
• Expertise in either UI or UX design, with strong fundamentals in the other.
• Proven ability to balance leadership responsibilities with hands‑on design work.
• Experience in modern SaaS product environments (B2B is a strong plus).
• Strong proficiency in Figma, experience working with design systems and a good grasp of usability and accessibility principles.
• Strong collaboration skills with experience in cross‑functional settings.
• Fluent in English and a confident communicator who can explain design choices with ease.

What's In For You

• Team & culture: A high‑performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries.
• Market: Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises.
• Growth: We take you and your development seriously. You can expect weekly 121s, personal development plans and a dedicated training budget as well as the opportunity to develop into Head of Design as the company grows.
• Benefits: We offer flexible benefits related to savings and security, health and well‑being, and lifestyle and leisure.

Ready to make an impact? We can’t wait to meet you!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology

Industries

Technology, Information and Internet

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