🚀 Process Improvement Senior Specialist

**Job Title**Process Improvement Senior Specialist**Summary** We are seeking a **Process Improvement Senior Specialist** to join team. In this role, you will be responsible for analyzing operational data and processes, identifying pain points, and defining improved ways of working. You’ll lead process mapping and optimization initiatives, support change management across teams, and promote knowledge sharing and training to drive efficiency, productivity, and performance to meet with our operational targets. **Key Responsibilities*** Analyze operational data and workflows to uncover inefficiencies and pain points.* Design and implement optimized processes and ways of working.* Manage and support cross-functional projects, ensuring milestones and deliverables are met and monitor effectiveness and impact.* Collaborate with internal stakeholders and leadership to align process improvement activities with strategic objectives;

* Facilitate change management initiatives to encourage adoption of new processes and tools;

* Promote knowledge sharing and training activities to enhance productivity and performance to meet our operational targets;

* Use analytical and planning tools (Excel, Power BI, SF, MS Project) to drive insights and support decision-making. **About the Ideal Candidate*** 3-5 years of experience in process improvement, project/program management or service delivery roles;

* Demonstrates strong expertise in Lean methodologies, process mapping, and KPI tracking;

* Skilled in identifyingoperational inefficiencies and implementing data-driven, standardized solutions;

* Proficient in Excel, Power BI, Salesforce (SF), MS Project, Confluence and SharePoint;

* Strong analytical thinker with the ability to interpret data and generate actionable insights;

* Excellent communication and stakeholder engagement skills, able to convey complex concepts clearly;

* Proven ability to manage change, facilitate adoption of new processes and promote collaboration across teams;

* Experienced in designing and delivering training and knowledge-sharing initiatives;

* Fluent in English;
* Brings a continuous improvement mindset, a collaborative approach and a passion for driving operational excellence.**What we can offer you** * A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.* A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.* Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.* A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.* A flexible hybrid working model - We want our employees to do their best work, however it works best for them (50% from home / 50% from office)* A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.* A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.* A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose#LI-EMEA******Diversity & Inclusion******Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.
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