🚀 General Manager, Mexico Sales & Operations (Guadalajara)

**Who We Are** * Who We Want* **What You’ll Do** - Accountable for the financial performance of the Mexican services division at Arrive Logistics. - Sets overall volume and margin expectations, in a multi-year approach, for service offerings related to cross border Mexico and domestic Mexico freight - Oversees Arrive’s Mexico operations and drives adherence to workplace conduct of Arrive’s Mexico offices. - Sets, articulates, and leads service line vision and direction across the department and the Arrive organization. - Support various Mexico-based leaders such as finance, HR, and recruiting - Drives business decisions by utilizing analytics and leveraging organizational resources and technology to improve efficiency, productivity and meet financial targets for the Mexican Services division. - Builds, manages, and leverages internal relationships to ensure collaboration, capacity alignment, issue resolution, and service improvements to maximize efficiencies and deliver results. - Collaborate with the Carrier Sales Leadership, both in Mexico and in the appropriate domestic regions, to ensure efficient capacitys - Collaborate with Business Development Leadership to ensure aligned growth strategies, training initiatives, and account management - Create a culture in line with Arrive’s relentless attitude, energy, and passion to support its customers. - Partner with General Partnerships to maximize impact of BPO organizations - Support Accounting, Legal, and HR leadership with Mexico Vendors supporting the respective departments - Review and monitor daily, monthly, quarterly reports and analytics tied to division performance. - Possesses a broad understanding of the service expectations of cross border Mexico / domestic Mexico freight offerings and leverages resources appropriately to sales growth and build customer solutions. - Provide context and insight to the Marketing department for cross border and domestic Mexican freight initiatives. - Responsible for the annual workforce planning process and partners with Talent Acquisition to recruit, select, and onboard qualified and diverse talent. - Manages the performance and development of direct and indirect reports through both formal and informal performance management, coaching and feedback, mentoring and training and developmental tools. - Responsible for oversight of logistics and facilities management for Arrive’s Mexico office. Partner across departments to ensure smooth onboarding, engagement and offboarding of Mexico office employees. - Actively leads and/or participates in various industry, community and campus activities. **Qualifications** - Bachelor’s degree from an accredited college or university - Legal ability to work full time in Mexico as either a permanent resident or through a work permit. - Fluency in Spanish and English - Minimum 10 years logistics experience with 5 years specifically focusing on Cross-Border Mexico / Domestic Mexico service offerings. - Minimum 5 years of people management experience. - Ability to travel up to 50% with substantial blocks of time - Expert analytical and problem solving skills - Expert communication, operations, organization and leadership skills **Your Arrive Experience** Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.
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