🚀 Process Automation Manager
Hiring now — limited positions available!
The Knot Worldwide
- đź“Ť Location: Barcelona
- đź“… Posted: Oct 29, 2025
Overview
Process Automation Manager at The Knot Worldwide. You will own the vision, roadmap and end-to-end delivery of key automation projects. Reporting to the Director of Engineering, you’ll manage a Business Analyst squad and partner closely with the Project Management, Operations, Sales, Product teams, and engineering squads. You’ll translate strategic goals into prioritized features and drive rapid, high-quality releases that unlock significant efficiency gains. Responsibilities
Define & Prioritize: Own the feature backlog, write clear user stories and acceptance criteria, and prioritize work to bring early business impact. Drive Delivery: Lead discovery, design, development and rollout of automations in short, iterative sprints. Align Stakeholders: Collaborate daily with Product, Engineering and Business teams to manage scope, dependencies and risks. Track & Report: Monitor key metrics, and present progress to the Leadership team and key stakeholders. Enable the Team: Mentor and guide Business Analysts on requirements gathering and UAT, fostering a culture of rapid learning and continuous improvement. Qualifications
2+ years managing business analysts, technical or process-oriented teams in a technology-driven environment (ideally software products used by business teams). 5+ years of experience as an individual contributor to a technical product or process-oriented team, covering ideation, discovery, development, launch, and post-launch iteration. Hands-on experience defining and shipping integrations on Zendesk, NetSuite and/or Salesforce. Strong technical fluency: comfortable discussing architecture, APIs, data models and performance constraints with engineering. Proven track record of iterative delivery in Agile environments with frequent releases and rapid feedback. Excellent stakeholder management: ability to balance executive priorities with squad execution. Bachelor’s degree in Business, Engineering, Computer Science or related field (or equivalent experience). Superb written and verbal communication in English. Benefits
Private health insurance Life insurance Employee assistance program: on-demand mental health support Optional salary advances Tax relief options: pre-tax savings for food, transport, daycare and work-related training Gym membership discount Udemy courses Personal time off: 23 working days of holidays per year + extra days as per applicable working hours Other leave entitlements: maternity, paternity, childcare, illness and other family leaves Work from home allowance (40€/month) Food allowance (55€/month) Employee gifting Signature events Employee resource groups DEI & Sustainability councils Robust communication and feedback channels Focused Fridays Recognition initiatives Local events GROW program TKWW University for employee & leader development Employee referral program Work Model
This role is and based near one of our office hubs. Starting September 15, 2025, you’ll be expected to work in the office two days a week as part of our hybrid work model. At The Knot Worldwide, we invite you to apply if this role sparks your passion to join TKWW and make a difference. What We Love About You
You Dream Big. You iterate and experiment to drive innovation. You Love Our Users. You keep our global community at the center of everything you do. You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion. You Hustle Every Day. You favor urgency and own your outcomes. You Win Together. People are at the heart of our success and you play as a team. What You Love About Us
We offer a wide range of holistic offerings to support our employees so they can live our values daily. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we celebrate and support the Moments that Matter both in and out of the office. We offer flexible vacation, generous parental leave and initiatives that support growth, development, and happiness.
is our approach to hybrid work, designed to balance flexibility with meaningful in-person connection. For roles, expect regular in-office time; for others, we support virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. Legal & Privacy
US Notice:
The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, or disability. We comply with applicable state and local nondiscrimination laws. We prohibit workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice:
The Knot Worldwide processes your personal data to evaluate your application, based on steps prior to entering into a potential employment contract. You have rights to access, rectify, or delete your data and to object to certain uses. For more information, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
Technology, Information and Internet
#J-18808-Ljbffr
Process Automation Manager at The Knot Worldwide. You will own the vision, roadmap and end-to-end delivery of key automation projects. Reporting to the Director of Engineering, you’ll manage a Business Analyst squad and partner closely with the Project Management, Operations, Sales, Product teams, and engineering squads. You’ll translate strategic goals into prioritized features and drive rapid, high-quality releases that unlock significant efficiency gains. Responsibilities
Define & Prioritize: Own the feature backlog, write clear user stories and acceptance criteria, and prioritize work to bring early business impact. Drive Delivery: Lead discovery, design, development and rollout of automations in short, iterative sprints. Align Stakeholders: Collaborate daily with Product, Engineering and Business teams to manage scope, dependencies and risks. Track & Report: Monitor key metrics, and present progress to the Leadership team and key stakeholders. Enable the Team: Mentor and guide Business Analysts on requirements gathering and UAT, fostering a culture of rapid learning and continuous improvement. Qualifications
2+ years managing business analysts, technical or process-oriented teams in a technology-driven environment (ideally software products used by business teams). 5+ years of experience as an individual contributor to a technical product or process-oriented team, covering ideation, discovery, development, launch, and post-launch iteration. Hands-on experience defining and shipping integrations on Zendesk, NetSuite and/or Salesforce. Strong technical fluency: comfortable discussing architecture, APIs, data models and performance constraints with engineering. Proven track record of iterative delivery in Agile environments with frequent releases and rapid feedback. Excellent stakeholder management: ability to balance executive priorities with squad execution. Bachelor’s degree in Business, Engineering, Computer Science or related field (or equivalent experience). Superb written and verbal communication in English. Benefits
Private health insurance Life insurance Employee assistance program: on-demand mental health support Optional salary advances Tax relief options: pre-tax savings for food, transport, daycare and work-related training Gym membership discount Udemy courses Personal time off: 23 working days of holidays per year + extra days as per applicable working hours Other leave entitlements: maternity, paternity, childcare, illness and other family leaves Work from home allowance (40€/month) Food allowance (55€/month) Employee gifting Signature events Employee resource groups DEI & Sustainability councils Robust communication and feedback channels Focused Fridays Recognition initiatives Local events GROW program TKWW University for employee & leader development Employee referral program Work Model
This role is and based near one of our office hubs. Starting September 15, 2025, you’ll be expected to work in the office two days a week as part of our hybrid work model. At The Knot Worldwide, we invite you to apply if this role sparks your passion to join TKWW and make a difference. What We Love About You
You Dream Big. You iterate and experiment to drive innovation. You Love Our Users. You keep our global community at the center of everything you do. You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion. You Hustle Every Day. You favor urgency and own your outcomes. You Win Together. People are at the heart of our success and you play as a team. What You Love About Us
We offer a wide range of holistic offerings to support our employees so they can live our values daily. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we celebrate and support the Moments that Matter both in and out of the office. We offer flexible vacation, generous parental leave and initiatives that support growth, development, and happiness.
is our approach to hybrid work, designed to balance flexibility with meaningful in-person connection. For roles, expect regular in-office time; for others, we support virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. Legal & Privacy
US Notice:
The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, or disability. We comply with applicable state and local nondiscrimination laws. We prohibit workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice:
The Knot Worldwide processes your personal data to evaluate your application, based on steps prior to entering into a potential employment contract. You have rights to access, rectify, or delete your data and to object to certain uses. For more information, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
Technology, Information and Internet
#J-18808-Ljbffr
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