🚀 Client Advisor - Panerai

As a dedicated member of the Rome team, the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy. The service to customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

• You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
• You will demonstrate a strong sales mindset and identify business growth opportunities
• You will ensure a tailor‑made client and prospects follow‑up and maintain high quality service to your client portfolio
• You will support after‑sales clients with helpful solutions in accordance with Maison procedures
• You will become a brand ambassador and build a network of high potential clients

HOW WILL YOU EXPERIENCE SUCCESS?

• With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
• With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
• With your innovative ideas and never‑ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
• With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in the dedicated market
• Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies

HOW DO WE KEEP YOU SMILING?

• You will be part of a dynamic Maison where your skills and talents will be recognized
• You will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability”
• You will work in a multicultural team and develop international experience
• You will navigate with us on our sustainability journey
• You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group

INTERVIEW PROCESS

• 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
• 2nd Stage – Interview with the Boutique Manager
• 3rd Stage – Interview with the HR Manager and Brand Manager

POSITION DETAILS

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Sales, Business Development, and Administrative
• Industry: Retail Luxury Goods and Jewelry