🚀 Service Delivery Project Manager

About the Job

Role | Service Delivery Manager

Areas | Service Delivery, Staff Management, Contracts & Partnerships, Funding

Based | Leeds

Remote | Office-based

Offer | £37,000

Hi

Our client, a respected charity, is seeking a Service Delivery Manager to oversee the delivery of key services, manage staff, maintain contracts and partnerships, and support funding opportunities. This is a permanent role based in Leeds where you’ll play a vital part in shaping services and driving impact.

As a Service Delivery Manager, you will:

• Lead and manage service delivery to ensure high-quality, accessible services for beneficiaries.
• Line manage and support staff, promoting wellbeing, professional development, and strong performance.
• Maintain and grow partnerships with stakeholders, funders, and delivery partners.
• Oversee budgets and ensure compliance with contract and funding requirements.
• Identify and secure funding opportunities to sustain and expand services.
• Collect and analyse data to monitor impact and drive service improvements.
• Represent the charity at external meetings, events, and networks.

What we’re looking for:

• Proven experience in service delivery management within a charity or similar organisation.
• Strong staff management experience, including leadership and performance management.
• Track record in managing contracts and partnerships with multiple stakeholders.
• Experience in securing, managing, and reporting on funding streams .
• Excellent communication and interpersonal skills.
• Strong organisational and problem-solving skills.

What we offer:

• A permanent, community-focused role with real impact.
• Supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits.