🚀 Senior Process Analyst

Senior Process Analyst - 6 months initially - Inside IR35 - must have aviation industry experience

About the Role

We are looking for experienced Senior Process Analysts to join a large-scale transformation programme within the aviation sector. This role will suit someone who thrives on process-first thinking and has a strong track record of analysing, mapping, and simplifying complex business processes across people, technology, and data.

You’ll be working closely with cross-functional teams, leading workshops, and producing high-quality outputs that will directly shape the design of future-state processes. This is a hands-on role where you’ll need to combine facilitation skills with technical process analysis expertise to deliver tangible outcomes within tight deadlines.

What You’ll Do

• Develop and maintain catalogues of business services, capabilities, and processes
• Map “as-is” and “to-be” processes, identifying risks, dependencies, and opportunities for simplification
• Lead workshops with stakeholders to gather insights, challenge assumptions, and co-design future-state processes
• Carry out root cause analysis to address complexity in current processes
• Support options analysis, comparing different approaches and providing impact assessments to aid decision-making
• Translate future-state designs into clear requirements, maintaining traceability across systems, processes, and capabilities
• Produce polished, professional outputs including process maps, dashboards, presentations, and playbooks
• Maintain a central knowledge repository of all artefacts to support adoption and knowledge transfer

What We’re Looking For

• 5–10+ years’ experience as a Process Analyst, Senior Business Analyst, or in a similar role
• Strong expertise in process mapping, process analysis, and process tooling
• Experience working in aviation/order management is a must
• Proven ability to facilitate workshops, engage stakeholders, and drive simplification initiatives
• Strong documentation skills with the ability to create executive-ready reports and visual outputs
• Delivery-focused, pragmatic, and able to quickly adapt to a fast-paced environment