🚀 Sales and Supply Executive

Sales and Supply Executive

• Annual Salary: £27k
• Location: Hybrid working (based in London)
• Job Type: Full-time

Join our dynamic team as a Sales and Supply Executive, where you will play a crucial role in processing sales orders, coordinating logistics, and providing exceptional customer service. This full-time hybrid position is based in London and offers a unique opportunity to contribute to the operational excellence of our sales and supply chain processes.

Day-to-day of the role:

• Manage all aspects of sales order processing including inputting orders into Sage, managing delivery dates based on stock availability, raising customer invoices, and monitoring dispatch targets.
• Run and report on daily wholesale performance from the sales orders received, keeping the business informed about key changes, risks, and opportunities.
• Provide consistent, high-quality customer service, addressing customer queries and complaints promptly.
• Collaborate closely with our third-party warehouse to understand their processes and ensure efficient picking, packing, and dispatching of orders.
• Utilize customer portals to pull sales orders and upload required information.
• Assist in managing incoming stock; setting up new SKUs in Sage, raising stock orders, and loading batch and expiry information into our warehouse system.
• Act as a positive, proactive, and cooperative team member, working towards the collective goals of the company.

Required Skills & Qualifications:

• Proven experience in order processing, comfortable managing a high volume of SKUs and orders with great accuracy.
• Experience in handling customer queries.
• Excellent communication skills and a motivated self-starter with strong time management and multitasking abilities.
• Ability to work both independently and collaboratively in a hybrid environment.
• Proficiency in MS Office applications, especially Excel.
• Keen attention to detail and strong problem-solving skills.
• Excellent written and verbal communication skills, able to flex communication style appropriately.

Benefits:

• Competitive salary package.
• Opportunities for professional growth and development.
• A supportive and collaborative team environment.
• Dynamic and fast-paced work setting with high expectations and rewarding challenges.
• A culture that celebrates success and fosters continuous improvement.