🚀 Director of Operations - Members Club / Serviced Office

Operations Director – Exclusive Members’ Club

An exciting Operations Director position has become available in the West End. We restore beautiful Victorian & Georgian Mansions and convert them into stunning members’ clubs for startups & entrepreneurs.

As Operations Director , you will oversee all operational departments — Working closely with the owner, you’ll drive performance, maintain impeccable standards, and champion a culture of service, innovation, and continuous improvement.

Key Responsibilities

• Lead, motivate, and develop department heads to deliver operational excellence.

• Ensure a consistent, world-class experience for members and guests.

• Oversee budgets, financial targets, and operational efficiencies.

• Uphold compliance, health & safety, and service standards across the Club.

• Collaborate with Membership, Events, and Marketing teams to enhance engagement and profitability.

• Drive sustainability and innovation initiatives in club operations.

About You

You’re a confident, strategic operator with hands-on experience. You thrive on delivering excellence, building teams, and maintaining the highest standards.

You will bring:

• Proven leadership experience

• Exceptional organisational, financial, and communication skills.

• A natural ability to inspire and manage diverse teams.

• A member-first mindset, with relentless attention to detail.

• The flexibility and professionalism required in a premium, fast-paced environment.