🚀 People & Culture Advisor

Job: People & Culture Advisor

Location: Speke, Liverpool (Hybrid – 4 days office, 1 day home)

Hours: Full Time, 8:45am-4:45pm Monday-Friday, 35 hours per week

Salary: £35,000 + 27 days holiday plus bank holidays

At FRC Group , our mission is simple but ambitious: to End Furniture Poverty . Guided by our values of Bravery, Creativity, Passion, and Professionalism , we combine commercial success with a social heart. Now, we’re looking for an experienced and proactive Employee Relations Advisor to join our People & Culture team and help us create a positive, fair and supportive workplace for everyone.

About the role

As our People & Culture Advisor , you’ll be a key point of contact for managers and colleagues, providing expert advice and guidance on all aspects of employee relations and people management. You’ll manage a varied caseload, ensuring fair and consistent outcomes, while also supporting the wider People & Culture team with initiatives that enhance engagement, inclusion, and employee experience.

You’ll have a strong grasp of employment law and HR best practice, and you’ll be confident coaching and supporting managers to handle issues effectively and independently

What you’ll do

• Act as one of the main points of contact for HR and People queries.
• Provide timely, pragmatic advice on ER matters including disciplinary, grievance, absence, performance, probation, and flexible working.
• Manage ER cases from initial advice through to resolution, maintaining accurate documentation and records.
• Support the HR Business Partner with proactive interventions to improve engagement, culture, and retention.
• Develop and deliver manager training on ER, people management and employment law updates.
• Monitor trends in ER cases and provide insights to inform policy and process improvements.
• Support and coordinate essential compliance training programmes.
• Contribute to projects and initiatives that foster inclusion and strengthen our workplace culture.

About you

You’ll have a strong understanding of UK employment law and experience managing a variety of ER cases. You’re a confident communicator, able to build trust at all levels, and you approach challenges with resilience, empathy, and a solutions focus.

Essential:

• CIPD Level 5 qualification (or equivalent).
• Proven experience managing ER cases independently.
• Excellent written and verbal communication skills.

Desirable:

• HR experience in logistics/manufacturing.
• Broader HR generalist experience.

Why join us?

• Be part of an organisation with a strong social mission and clear values.
• A role where your expertise truly makes a difference to people’s working lives

Benefits

• 27 days holiday per year plus bank holidays
• Up to 10% pension match
• Staff purchase schemes
• Medicash health insurance
• Employee assistance program
• Travel passes
• Cycle to work scheme
• Birthday celebrations and meals
• Values awards & vouchers
• 3 paid volunteering days per year
• Free parking
• Death in service
• Enhanced maternity and paternity pay
• Free tea, coffee, and fruit
• Wonderful Wednesdays – Free Toast and gatherings
• Training and Development opportunities
• A great place to work with a positive social impact

Interested?

Apply now and help us make our workplace even better while contributing to a mission that changes lives.