🚀 Hotel General Manager

Hotel General Manager – Liverpool

Location: Liverpool

Salary: £70,000–£85,000 + Bonus + Benefits

James Webber Recruitment are recruiting a Hotel General Manager for a high-profile Liverpool hotel. We’re seeking a visible, results-driven leader who can elevate guest experience, sharpen commercial performance, and inspire a high-performing team across Rooms, F&B, Meetings & Events, and Front Office.

The Opportunity

• Lead overall hotel operations and culture, delivering five-star service standards.
• Own the P&L, budgeting, forecasting, and KPI delivery (RevPAR, GOP, NPS).
• Drive sales mix, pricing, and channel strategy with Revenue & Sales teams.
• Champion F&B quality, M&E conversion, and brand standards.
• Ensure full H&S, compliance, and audit readiness.
• Recruit, coach, and develop HODs; build succession and engagement.

The Ideal Candidate

• Proven Hotel General Manager (or strong No.2 ready to step up) within branded or quality independent hotels.
• Track record improving guest satisfaction and profitability in city hotels.
• Strong commercial acumen, analytical mindset, and confident with data-led decisions.
• Hands-on, empathetic leader; excellent stakeholder and owner relations.
• Strong background across Rooms and F&B, with M&E exposure.

What’s on Offer

• £70–85k base + performance bonus
• Autonomy to shape the operation and guest journey
• Career growth with a respected owner/operator
• Full benefits package