🚀 Service Design Lead

Lead Service Designer - £550 - Outside IR35

Hybrid (Leeds - Once a month)

£550 day rate

☑️ OUTSIDE IR35

3 months

We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team.

What we’re after is someone with a real “roll your sleeves up” attitude, someone who thrives working with others, brings great energy to a team and loves collaborating with personable, motivated colleagues.

What you'll be doing

✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right through to implementation.

✨ You'll be the go-to expert: Trusted by senior stakeholders, you’ll champion user-centred design, cut through ambiguity and bring people on the journey while keeping everyone aligned and bought in.

✨ Drive collaboration & impact: Work hand-in-hand with delivery managers and clients to remove blockers, solve challenges and ensure projects don’t just run smoothly, but also deliver real value.

⭐ What you'll need ⭐

• Extensive experience of service design and UCD approaches - This is a lead role so ideally you'll have been working at that level or ready to take that step up!
• Demonstrated application of service design methods and tools
• Familiarity with GDS service standards and assessments, with experience running discoveries and Alphas to GDS service standards

Important bits

Hybrid (Leeds - Once a month)

£550 day rate

☑️ OUTSIDE IR35

3 months

Want to use your service design skills to deliver meaningful change whilst working with a supportive, high-performing team? Apply today!!