🚀 Home Ownership Officer - Cambridge

Reference: CCC00484
Description: Due to an internal promotion, we have a rare and exciting opportunity to join our Home Ownership team. The role is perfect for someone who has a genuine desire to take personal responsibility in delivering excellent customer service and leasehold management.In this exciting role, you will be responsible for:The collection of service charges, ground rent and major works invoices.Maintaining accurate leasehold records and databasesAssisting with the management of the Council’s long leasesProcessing Right to Buy applications and Shared Ownership resalesLiaising with solicitors on pre-sales enquiriesOur ideal candidate must be able to work on their own initiative, manage a busy workload, have excellent IT skills, and have the ability to build effective relationships.  It would be great if the candidate has worked in Home Ownership/Leasehold Services before and has working knowledge of relevant leasehold legislation, but this is not essential.  We will welcome an application from anyone who can demonstrate they also have transferrable skills.Due to the nature of this position, you will need to have access to your own vehicle or be willing to cycle around the city.The successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) Check. What we can offer:A variety of learning and development opportunities via a range of sources and methodsAccess to the highly valued Local Government Pension Scheme (LGPS)Additional Voluntary Contribution (Shared AVC) SchemeAgile and Flexible workingAnnual leave purchasing schemeAnnually negotiated pay and award progressionConfidential advice and support via an Employee Assistance ProgrammeCycle to Work SchemeFamily friendly policiesFlexible Bank HolidaysFree swimming at CCC swimming poolsGenerous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)Gym Membership salary sacrifice schemeHome & Electronics salary sacrifice schemeLifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and moreProfessional Membership Fees paid for, dependent on roleRelocation Assistance may be payable in approved casesStaff reward and recognition framework- including annual staff awards ceremonySubsidy for public transportYour Care dynamic wellbeing platformHours: This is a full-time role, for 37 hours per week Working Pattern: Monday-Friday Contract: Permanent Salary: £32,597 - £36,363 per annum (City Pay Band 4), pro rata for part time. Location: This is flexible – working in Cambridge on site or at one of our offices or working from home.  You will be able to balance your work location accordingly. More Information:               You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.If you would like an informal chat, please contact Lorna Winn on or email  Application Process:                                    To be considered for this role, please visit for ‘Our Vacancies’.  You can follow the on-screen instructions to ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees. 
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Salary: *GBP*32,597 - *GBP*36,363 per annum (City Pay Band 4), pro rata for part time. 
Package:
Contractual hours: 37
Basis: Full time