🚀 Operational Enablement Lead
Hiring now — limited positions available!
Medtronic
- 📍 Location: Watford
- 📅 Posted: Oct 22, 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youu2019ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They are able to partner with hospital management teams to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and run and optimize operations.
Weu2019re looking for an experienced Operational Enablement Lead to manage a cross-functional SME group across supply chain, operations, and clinical areas. Youu2019ll lead two key parts of our managed service model: service activations and installed base optimization, working closely with various teams to design and implement smooth operational flows. Beyond activations, youu2019ll drive ongoing improvements by standardizing processes, maintaining data integrity, and embedding continuous improvement to boost efficiency and delivery across our services. This is remote role but based in United Kingdom with willingness to travel within EMEA (around 50%).
**Responsibilities may include the following and other duties may be assigned:**
Lead seamless service activations by designing logistics, supply chain flows, clinical alignment, and managing inventory processes (loan kits, par levels, cycle counts)
Oversee system configuration and validation, including Ingenica and SAP setups, to ensure operational readiness
Drive continuous improvement and operational excellence by standardizing processes and enhancing installed base management across sites
Manage inventory accuracy and SME capability development to support evolving service needs
Establish and monitor performance metrics, dashboards, and KPIs focused on activation readiness and operational efficiency
Champion Lean, Six Sigma, and problem-solving methodologies, driving root cause analysis, corrective actions, and regulatory compliance
Lead cost optimization, digital tool adoption, governance, change management, and knowledge sharing to enhance scalability and reduce operational risk
**Required Knowledge and Experience:**
Proven leadership in operational performance, supply chain, or healthcare operations, with experience managing complex healthcare supply chain projects
Strong understanding of logistics, clinical workflows, and ERP systems, preferably SAP and Ingenica
Track record of successfully delivering service transitions and activations in complex environments
Skilled in Lean, Six Sigma, or other continuous improvement methodologies, with an analytical mindset to drive data-informed decisions
Excellent stakeholder management and communication skills, able to engage effectively from clinical teams to senior executives
Strategic thinker with exceptional organizational skills, able to translate vision into actionable plans and manage competing priorities
In-depth knowledge of healthcare industry challenges, regulations, and experience working within multi-national teams; fluent in English, with additional languages (Dutch, Danish, French, German) preferre
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
**A Day in the Life**
Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They are able to partner with hospital management teams to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and run and optimize operations.
Weu2019re looking for an experienced Operational Enablement Lead to manage a cross-functional SME group across supply chain, operations, and clinical areas. Youu2019ll lead two key parts of our managed service model: service activations and installed base optimization, working closely with various teams to design and implement smooth operational flows. Beyond activations, youu2019ll drive ongoing improvements by standardizing processes, maintaining data integrity, and embedding continuous improvement to boost efficiency and delivery across our services. This is remote role but based in United Kingdom with willingness to travel within EMEA (around 50%).
**Responsibilities may include the following and other duties may be assigned:**
Lead seamless service activations by designing logistics, supply chain flows, clinical alignment, and managing inventory processes (loan kits, par levels, cycle counts)
Oversee system configuration and validation, including Ingenica and SAP setups, to ensure operational readiness
Drive continuous improvement and operational excellence by standardizing processes and enhancing installed base management across sites
Manage inventory accuracy and SME capability development to support evolving service needs
Establish and monitor performance metrics, dashboards, and KPIs focused on activation readiness and operational efficiency
Champion Lean, Six Sigma, and problem-solving methodologies, driving root cause analysis, corrective actions, and regulatory compliance
Lead cost optimization, digital tool adoption, governance, change management, and knowledge sharing to enhance scalability and reduce operational risk
**Required Knowledge and Experience:**
Proven leadership in operational performance, supply chain, or healthcare operations, with experience managing complex healthcare supply chain projects
Strong understanding of logistics, clinical workflows, and ERP systems, preferably SAP and Ingenica
Track record of successfully delivering service transitions and activations in complex environments
Skilled in Lean, Six Sigma, or other continuous improvement methodologies, with an analytical mindset to drive data-informed decisions
Excellent stakeholder management and communication skills, able to engage effectively from clinical teams to senior executives
Strategic thinker with exceptional organizational skills, able to translate vision into actionable plans and manage competing priorities
In-depth knowledge of healthcare industry challenges, regulations, and experience working within multi-national teams; fluent in English, with additional languages (Dutch, Danish, French, German) preferre
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
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