🚀 Learning & Development Coordinator,Instructional Design & Implementation,EMEA - London or Eschborn or Dubai or South Africa

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom, EC4A 1ENVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**Position Summary**

As a key member of the EMEA Learning & Development team, the Learning & Development Coordinator u2013 Instructional Design & Implementation plays a pivotal role in designing, implementing, and evaluating impactful learning experiences across the region. This includes developing engaging digital content, designing blended learning programs, and applying instructional design principles to enhance learner engagement and retention.

The role collaborates closely with property and above-property teams to coordinate training initiatives, manage learning systems, and ensure seamless implementation aligned with business objectives. Responsibilities also include supporting reporting, virtual facilitation, and content development.

Success in this role requires strong organizational skills, fluency in learning systems, and a proactive, detail-oriented approach. Occasional travel may be required.

**Scope**
**Location:** London or Eschborn or Dubai or South Africa
**Language Requirements:** Fluent in English (spoken and written); proficiency in Arabic or a European language is an advantage

**Key Responsibilities**

**Design & Implementation Support**
Support the design, implementation, and evaluation of L&D programs aligned with business strategies across disciplines and markets
Collaborate with property and above-property teams to assess learning needs and recommend appropriate solutions
Coordinate multiple learning initiatives, ensuring timelines, logistics, and quality standards are maintained
Assist in the development and rollout of new tools, platforms, and processes to enhance learning efficiency
Conduct regular quality checks and updates of implemented projects and learning resources
Design and develop engaging e-learning modules using tools like Articulate, Adobe Captivate, or Synthesia
Apply instructional design principles to create learner-centric content tailored to diverse audiences

**Learning Delivery & Facilitation**
Schedule and coordinate trainings including bookings, invites, waitlists, and post-assessments
Facilitate virtual and live workshops, incorporating interactive elements and digital tools to enhance engagement

**Systems & Reporting**
Administer learning management systems to monitor training completions and manage task workflows
Produce and interpret learning data reports to support stakeholder insights and decision-making
Demonstrate proficiency in LMS platforms to ensure accurate data handling
Partner with cross-functional L&D teams to troubleshoot system queries and resolve reporting discrepancies
Utilize LMS analytics to assess learner engagement and measure program impact

**Stakeholder Engagement**
Address inquiries and provide support to property and above-property teams on L&D-related projects
Act as a point of contact for assigned stakeholders and learning projects
Assist in assessing learning needs and contribute to the design and implementation of effective solutions
Collect, analyze, and share learner feedback to inform continuous improvement

**Project & Resource Management**
Support development and updates of L&D resources and programs
Review and respond to queries from the L&D Community and redirect as needed
Support other projects and activities across L&D disciplines
Maintain and update content libraries, templates, and design standards

**Candidate Profile**

**Education & Experience**
Bacheloru2019s degree in Human Resources, Learning & Development, Hospitality, Business Administration, or related field
3+ years of progressive experience in Human Resources and/or Learning & Development
Previous operational hotel experience is desirable
Certification in instructional design or e-learning development is an advantage
Portfolio of digital learning projects is an advantage

**Skills & Competencies**
Proficient in Microsoft Office, LMS platforms, and e-learning authoring tools
Strong proficiency in Microsoft Office and digital learning tools (e.g., Articulate, Synthesia, Adobe, Canva, LMS platforms)
Skilled in designing learning experiences using adult learning principles and instructional frameworks
Ability to manage multiple concurrent initiatives
Strong written and verbal communication across diverse audiences
Adapts solutions to a diverse, multinational workforce
Ability to interpret data to improve learning outcomes and inform design decisions

**Why Join Marriott International?**

At Marriott, youu2019ll be part of a global community committed to growth, inclusion, and innovation. Join our Learning & Development team and help shape the future of learning across EMEA. With our expansive hotel portfolio and commitment to excellence, youu2019ll have the tools and support to thrive.

**Bring your creativity and instructional design expertise to the world stage. Apply today and make your mark with Marriott International.**

**Marriott International has been recognized as one of Fortuneu2019s 100 Best Companies to Work Foru2122 in Europe 2025 by Great Place to Worku00ae. This a reflection of our people-first culture, commitment to wellbeing, and collaborative workplace. This accolade joins a growing list of regional honors, reinforcing our dedication to creating an exceptional environment where associates thrive.**

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Marriott International is the worldu2019s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.