🚀 Learning And Development Specialist

Learning & Development Trainer Location: Aberdeen / Scottish Borders Division: ISS Government Facilities Management Employment Type: Full-time, Regional Role Are you a passionate trainer who thrives on helping others succeed? ISS is looking for an experienced Learning & Development Trainer to support our operational teams across Aberdeen and the Scottish Borders. This is a fantastic opportunity to deliver meaningful training that enhances the experience of both our colleagues and customers. About the Role: Reporting into the Regional Learning & Development Manager, you will lead the rollout of training programmes across the region — from onboarding to role-specific development. You'll play a key role in driving a high-performance culture, supporting compliance, and ensuring frontline teams have the tools and confidence they need to excel. Key Responsibilities: Deliver in-person and virtual training sessions including: Welcome Day onboarding Placemakers service workshops Specialist PureSpace (PSO) cleaning training Supervisor development programmes Support the management of training matrices and compliance tracking Act as first-line support for ISS’s Learning Management System (MyLearning) Work collaboratively with Contract Managers, Operational Teams, and HR Collect and analyse training feedback to support continuous improvement Maintain accurate training records and support internal/external reporting requirements Be a regional ambassador for our PSO training programme, helping drive service standards What We’re Looking For: Previous experience in a training or learning & development role, ideally in a facilities or service environment Excellent communication and presentation skills Ability to build rapport quickly with employees and stakeholders at all levels Strong organisational skills and attention to detail IT literacy including Microsoft Office and experience with LMS platforms A proactive and people-focused approach to delivering engaging training Full UK driving licence and flexibility to travel across the region Why ISS? At ISS, we believe people make places, and we are committed to building a positive learning culture that supports both individual growth and service excellence. In this regional role, you’ll play a key part in shaping the employee experience across the Scottish portfolio — helping to ensure we deliver first-class services to our government clients.