🚀 Director of Operations

Operations Director – North West Region | Care Homes Group Location: North West England (Manchester • Lancashire • Cheshire • Merseyside) Salary: £75,000 – £90,000 car allowance performance bonus Contract: Full-time, permanent You know how to run a region — not just keep it running. You’ve led multi-site operations before. You don’t hide behind spreadsheets or policy manuals. You get out there — in homes, with people, fixing what’s broken, and raising the bar for quality and commercial performance. A growing care home group with strong values, a great reputation, and even greater ambitions. We need an Operations Director who can turn strategy into execution — fast. This isn’t a “steady-as-she-goes” job. It’s for a leader of leaders who thrives on ownership, accountability, and results. Your mission: Lead, coach, and develop a team of Home Managers across the North West to deliver operational excellence, compliance, and first-class resident care. Drive performance: occupancy, profitability, and quality ratings — because great care and great commercial results go hand in hand. Create clarity and urgency: translate strategy into daily action and measurable outcomes. Champion culture: build teams that care as much about people as performance. Be the bridge: between the boardroom and the frontline — influencing strategy, improving systems, and ensuring every home feels your leadership. Who you are: A proven multi-site leader in care homes. A natural coach and communicator , confident working with senior leaders, regulators, and stakeholders. Commercially sharp. You read a P&L like a map — and you use it to navigate growth. Obsessed with quality, safety, and results. You won’t compromise one to achieve the other. Driven by purpose. You know this industry isn’t about buildings — it’s about people. What’s in it for you: Autonomy and influence — the freedom to lead your region your way, backed by a leadership team that listens. A seat at the senior table — your voice shaping how we grow and how we serve. Competitive package with performance bonus, car allowance, and the professional respect you’ve earned. The satisfaction of seeing your leadership directly improve lives, teams, and outcomes. Ready to lead from the front? If you’re the kind of operations leader who runs toward challenges — not away from them — we want to meet you. Apply today for a confidential conversation.