🚀 Learning Disability and Autism Administrator

Learning Disability and Autism Administrator

Join University Hospitals Plymouth NHS Trust as a Learning Disability and Autism Administrator. This role supports the clinical team with clerical tasks, data collection, audits, meeting coordination and the development of patient resources.

Responsibilities

• Support the clinical team in delivering daily activities and overall processes of the Learning Disability and Autism Service.
• Share information and agreed resources with patients under clinical guidance, including via the Trust website and social media platforms.
• Maintain accurate and up-to-date records of patient contact.
• Report any urgent issues or concerns to the clinical team or lead nurse promptly.
• Assist with data collection and auditing by checking the RAPA system and team emails to update inpatient/outpatient lists and notify nurses of ED visits and new admissions.
• Contribute to team communication tools such as the whiteboard, communication book, messages and email, as directed.
• Use the Patient Information Management System to support LDA activities, including enquiries and tracking medical notes.
• Organise meetings: book rooms and take notes when required.
• Coordinate Learning Disability and Autism training sessions and bespoke sessions: book rooms, manage attendance and liaise with participants.
• Respond to general enquiries from professionals, patients and the public.
• Perform general office tasks: typing, filing, data entry, answering phones, photocopying/scanning and preparing meeting documents.
• Produce accessible reading materials/documents as directed by the clinical team.
• Help coordinate service user groups and Link Practitioner meetings, as required.

Qualifications

• Demonstrable experience in a range of administrative practices.
• Proven knowledge of Microsoft Office (Word & Excel).
• Demonstrable experience in data collection, auditing and reporting.
• Experience working within Learning Disability and Autism services (desirable).
• Experience in acute care setting (desirable).
• Experience of minute‑taking and production of minutes (desirable).
• NVQ Level 3 in Administration or equivalent (essential).
• GCSE Maths & English Grade C/4 (essential).
• GCSE or equivalent IT qualification (essential).
• IT skills and database experience, e.g. ECDL, desirable.
• Strong written and verbal communication skills.
• Good presentation skills and ability to deliver information to mixed abilities.
• Attention to detail.
• Internal preference for Trust staff and priority/at‑risk staff with recent relevant experience.

Contract & Salary

• Position: Permanent part‑time.
• Salary: £24,937 to £26,598 per annum.
• Band: 3.
• Reference number: 216‑DH‑A ‑A.

Location

University Hospitals Plymouth NHS Trust, Derriford Hospital, Derriford Road, Plymouth PL6 8DH.

Equality & Diversity

We encourage people from diverse backgrounds to apply for our roles.