🚀 16378 - Student Welfare Officer

About the role

Brunel University London’s Student Welfare Team is searching for an empathetic, proactive, and dedicated professional to join our dynamic team within the Student Support Services department.

The Student Welfare Officer will act as a case holder, offering confidential advice and guidance on personal wellbeing, finances, and university regulations. The role provides a holistic and efficient first-point-of-contact support service, minimizing the impact of personal challenges on a student’s academic journey.

Key Responsibilities

• Conduct face-to-face and online sessions to advise students and families.
• Handle individual student cases from start to finish, making independent decisions and referring to specialist services when necessary.
• Work closely with university departments and external agencies to ensure a coordinated support network.
• Lead projects and provide wellbeing activities to foster student resilience.

Qualifications

• Degree (or equivalent) and exceptional interpersonal and communication skills.

• Experience handling sensitive information and situations.

Benefits

• Generous annual leave package plus discretionary University closure days.

• Excellent training, development opportunities, occupational pension scheme and health support.

• Hybrid working approach.

Application Process

Closing date: Tuesday 28th October 2025 (23:59). Interviews week of 3rd November 2025, in person.

For more details and to apply, visit

EEO Statement

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.

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