🚀 Audio Typist - Oncology

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across clinical and non‑clinical roles. This fixed‑term 12 month post delivers comprehensive secretarial and administrative support to a Consultant(s) and their team(s) during the shift pattern 08.30‑16.30.

Responsibilities

• Provide personal assistant tasks such as word processing, filing, audio‑typing, photocopying, and the composition of letters, medical reports, and straightforward responses to ensure efficient patient care.
• Manage Consultant(s)/Team(s) diary to guarantee effective time management.
• Sort, distribute, and prioritise incoming mail, deciding which documents should be passed to the Consultant and which may be forwarded directly to others for action and information.
• Deal with telephone and face‑to‑face enquiries from all staff groups, patients, relatives, and carers, providing information, directing, and prioritising queries to maintain efficient and effective service delivery.
• Arrange appointments for referrals to appropriate clinics, investigative departments, or admissions to facilitate the patient journey, taking into account urgency and length of wait.
• Manage the waiting list to ensure available resources are used most effectively to meet hospital waiting time targets.
• Liaise with a range of departments to keep patient records up to date and accurate with inpatient, day‑care, and outpatient investigatory results.
• Plan clinic and on‑call rotas with the Consultant’s team to ensure effective service delivery and communicate these to department staff.
• Prepare draft minutes of meetings for review and approval by members of the Consultant team.
• Typing discharge summaries and clinic letters as shared responsibility, and update TCI lists through TrakCare/OPERA in relation to patient admissions and transfers if required.
• Develop office and secretarial practices when necessary to improve service delivery and ensure good practice at all times.

Contact

Informal contact: Hilary Thomson, Admin Manager, or

This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications we will not be able to provide shortlisting feedback.

EEO Statement

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Application Policy

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn from the application process.