🚀 Charity Communications Officer

Get AI-powered advice on this job and more exclusive features.

LNKD1_UKTJ

Responsibilities

• Contribute to the development of the charity’s communications strategy and plans.
• Develop relationships with community-based groups, including Leagues of Friends and other groups.
• Work with the charity fundraisers to develop and maintain a schedule of charitable and fundraising activity.
• Attend fundraising activities to maximise communication opportunities.
• Receiving, handling and processing donations (including digital) from patients and visitors in line with charity and trust policies.
• Active participation in team meetings to drive performance and improvement.
• Ensure appropriate and effective use of charity resources and help educate all levels of staff on charity engagement, support, policy, procedures and regulations in line with charity law and trustee guidelines.
• In consultation with the communications consultant, develop and deliver the long‑term and tactical communications plans and targets both internally and externally.
• Adhere to the branding for the charity and UHSx, define the guidelines for branding usage and on‑going monitor to ensure compliance.
• Work closely with UHSx Trust communications to ensure alignment of messaging and avoid any PR conflicts between trust and charity.
• Partner with the charity fundraisers on messaging with local media to effectively communicate events and campaigns to increase publicity.
• Accountability for all charity pages on the UHSussex Intranet to provide access.
• Lead on the delivery of donor communications, newsletters and keeping in touch e‑mails as appropriate.
• Identify and cultivate case studies for use in internal and external media promotion including high‑profile publications such as annual report and impact report.
• Support the fundraisers with ad‑hoc copy required for activities and campaigns.
• Manage external communications providers for contract adherence, quality and deadlines.
• Manage and develop the photographic library, including commissioning photographers as needed.
• Manage social media platforms, using creativity and innovation to develop effective posts.
• Interpret key social media analytics.
• Gather, consolidate and capture all charity PR activity and maintain accurate records and archive systems.
• Manage stock control for all charity collateral to ensure it is maintained, up‑to‑date and refreshed across trust sites.
• Raise requisitions for communications expenditure through effective use of iProc, ensuring budget control measures are met.
• Handle all data confidentially in accordance with the Data Protection Act 2018, including records relating to donors and volunteers.
• Monitor local media for reference to or opportunities for the charity and respond as appropriate.
• Identify opportunities for improvement by collating information from multiple sources to establish options to progress and formalise recommendations based on sound rationale and facts.
• Adhere to all charity policies and procedures and comply with charity commission guidelines at all times.
• Be aware of any health and safety requirements especially with regard to events.
• Respect the customs, values and spiritual beliefs of audience in all communications.

Qualifications

• Experience in communications, public relations or a related field.
• Knowledge of charity law, trustee guidelines and data protection regulations.
• Strong written and verbal communication skills.
• Ability to develop and execute strategic communication plans.
• Experience managing external communications providers and social media platforms.
• Project management skills, able to work independently with minimal supervision.
• Proactive problem‑solving abilities and attention to detail.
• Commitment to continuous professional development.
• Ability to work with diverse audiences and respect cultural sensitivities.