🚀 Spa Reception Manager - London

Spa Reception Manager - London At Bvlgari Hotel London, timeless Italian elegance meets contemporary luxury. We are seeking a passionate and dynamic Assistant Spa Manager to join our award-winning Spa team, one of the most exclusive wellness destinations in London. As Assistant Spa Manager, you will support the Spa Director in leading a team of exceptional therapists and wellness professionals, ensuring that every guest experience embodies the sophistication, serenity, and impeccable service synonymous with the Bvlgari name. You will play a key role in driving operational excellence, motivating the team, and maintaining the Spa's world-class standards in service, presentation, and performance.

• Support the daily management and smooth running of The Bvlgari Spa.
• Lead by example to inspire, develop, and coach the team to deliver personalized, memorable experiences.
• Ensure impeccable service standards and a consistently luxurious guest journey.
• Drive performance through innovative treatments, exceptional client care, and an understanding of wellness trends.
• Assist in financial performance monitoring, inventory control, and team scheduling.
• Uphold brand values and ensure the Spa reflects the artistry and excellence of Bvlgari.
• Proven experience in a luxury spa or wellness environment.
• A genuine passion for wellness, beauty, and guest experience.
• Strong leadership, communication, and organizational skills.
• A polished, professional presence with an eye for detail.
• Flexibility and commitment to excellence in every aspect of the role.