🚀 Builders Merchants Manager

Job Overview

Reporting directly to a Main Board Director, the successful candidate will join a strong Leadership team, the role will be responsible for overseeing the daily operations of our Builders warehouse whilst incorporating the management of our Heavyside product offering. You will lead a team to achieve sales targets, maintain operational excellence, and uphold our company values.

Responsibilities

• Lead a team to deliver outstanding service and achieve performance targets.
• Manage our Heavyside product offering by liaising with manufacturers, negotiating, merchandising, and driving sales.
• Drive sales growth by identifying new opportunities, building relationships with customers, and providing expert product knowledge.
• Ensure the highest levels of customer satisfaction through proactive service and effective problem solving.
• Oversee stock management processes, including ordering, receiving, and maintaining accurate stock records.
• Ensure the Builders Warehouse, yard, and showroom areas are kept clean, tidy, and current.
• Ensure smooth daily operations, including compliance with health & safety regulations and company procedures.
• Manage budgets, control costs, and drive profitability across all elements of our Builders Warehouse, Heavyside yard, and showroom areas.

Qualifications

• Proven experience in managing a Heavyside builders' merchant with a trade counter and showroom or a similar operational role.
• Strong leadership skills with the ability to coach, develop, and motivate a team.
• Commercial awareness and a track record of achieving sales targets and driving business growth.
• Excellent communication and customer service skills.
• Strong organisational and problem‑solving abilities.
• Knowledge of building materials and construction products, particularly heavy‑side items.
• Commitment to health & safety and a strong understanding of relevant regulations.
• A proactive and results‑driven mindset.

About the Company

Founded in 1875, the Nicholls & Clarke Group has grown to become one of the largest Manufacturers, Distributors, and retailers of building materials in the UK.

We value every member of our team and believe in rewarding hard work. We provide a friendly and family‑like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.

Benefits

• Comprehensive induction and ongoing training
• Competitive basic salary
• Pension scheme
• Holiday entitlement