🚀 Customer Consultant Seasonal Temp 8h

Overview

The Body Shop is committed to generating positive economic, social and environmental impact. We are pioneering cruelty-free beauty and empowering people and enriching our planet. We stand up for our values and strive to mix things up in a changing world.

Your role in a nutshell

As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

More About The Role

• Learn and understand our products – they’re packed with natural ingredients, many sourced ethically using Community Trade programmes.
• Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
• Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.

What We Look For

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

What We Offer

• Comprehensive onboarding in your new position.
• Training hours for you & your team as needed.
• A 50% discount on regular products and 30% on Gifts.
• Freebies when we launch new products, with opportunities to fall in love with them first.
• Volunteer time to spend time with causes that matter to you.
• Opportunity to make connections with Community Partners to drive local activism.
• Uniform: Green Apron provided, with freedom to wear what makes you feel good.
• Opportunities to grow within the Brand.
• Encouragement and support to be exactly who you are; employees may join Inclusion & Belonging Networks at The Body Shop.

Talent Drivers

Collaborative Skills, Personal Conduct, Commerciality, Purpose

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Administrative and Support Services