🚀 Contracts and Payouts Administrator

Overview

We are seeking a detail-oriented and proactive Contracts & Payouts Administrator to join our Contracts Division. This non-managerial position plays a critical role in ensuring the smooth management of service contracts, financial transactions, and customer settlements. The ideal candidate will be highly organised, capable of managing multiple priorities, and confident communicating with internal teams and external partners. This role offers the opportunity to contribute directly to operational efficiency, financial accuracy, and customer satisfaction across the business.

Responsibilities

• Load new service contracts accurately into the ERP system
• Generate initial customer invoices and handle related administration
• Manage amendments and resolve contractual queries
• Apply annual price increases per contractual terms
• Issue credit notes and re-invoices as needed
• Finalise contracts and maintain up-to-date records
• Use funding platforms to manage queries and support payout efficiency
• Upload documentation to funding portals
• Collaborate with sales to resolve funding issues and avoid delays
• Prepare funder packs post-delivery
• Monitor received payments against forecasts and report accordingly
• Maintain and update cash forecasting tools
• Work with Finance to ensure accurate reporting
• Ensure timely completion of invoicing tasks
• Produce monthly activity reports and flag training needs where necessary
• Assign daily tasks using internal dashboards
• Communicate effectively across departments to resolve queries
• Work collaboratively via shared inboxes
• Ensure inboxes are managed and responded to efficiently
• Process contracts in accordance with funder regulations
• Create and distribute accurate documentation using e-signature tools
• Provide detailed summaries when deals deviate from expected margins
• Verify documentation for correct signatories and audit trails
• Run reports to track outstanding queries and deal progress

Working pattern

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. The team may consider a 4-day week. This role also offers flexibility to work from home, typically two days per week for a five-day working week.

Qualifications

• Minimum 1-2 years' experience in a contracts, finance, or administrative support role, ideally within a commercial or service-driven environment.
• Proficient in Microsoft Word, Outlook, and Excel (basic level)
• Exceptional organisational skills with the ability to multitask and meet deadlines
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Self-motivated, with the ability to work independently and in a team
• Proactive and solution-oriented approach

Desirable

• Experience understanding of contract types
• Familiarity with contract terms and conditions and use of ledger systems

Benefits

• Flexible working options
• 33 days holiday including bank holidays
• Holiday purchase scheme
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Pension scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
• Mental health first aider support programme
• Cycle2work scheme
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

Why join Apogee

At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.

We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on . We are committed to making your experience inclusive and accessible.

Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

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