🚀 Facilities Manager

Facilities Manager – Cheltenham I am working with a growing law firm as they recruit for an experienced Facilities Manager to take ownership of the day-to-day running of their Cheltenham office. As Facilities Manager you will be the go-to person for ensuring everything runs smoothly – from managing contractors and suppliers to keeping their office environment safe, welcoming, and efficient. This is a hands-on, varied role where you’ll lead the Cheltenham Facilities team, liaise with our London-based Head of Facilities, and play a key part in firmwide projects that align with our values and commitment to excellence. What you’ll be doing Keeping things running – manage the Facilities Helpdesk, dealing with queries on heating, maintenance, access, and general building matters. Being the connector – liaise with contractors, the Cheltenham Head of Office, and our wider Facilities team to ensure seamless service delivery. Reporting & planning – collate monthly reports, oversee meeting room setups, plan activities, and supervise out-of-hours works when needed. Budget oversight – monitor OPEX and CAPEX budgets, prepare forecasts, and ensure invoices are managed correctly. Contract management – take charge of M&E, cleaning, stationery, and landlord relationships, ensuring compliance with KPIs and SLAs. Driving compliance & sustainability – ensure legal standards are met, contribute to our ISO 14001 certification, and support our sustainability goals. Data & documentation – keep systems like HighQ and iManage up to date, maintain spreadsheets on energy, waste, post, and bookings, and update Cheltenham’s intranet pages. Event & project support – partner with Marketing Events and DE&I teams on Cheltenham events, support wider Facilities projects, and run evacuation drills alongside H&S. Leading your team – support and develop the Facilities Assistants and Reception team through regular 1:1s, performance management, and team catch-ups. What we’re looking for You’ll bring a blend of experience, organisation, and people skills that make you the perfect fit for this busy and rewarding role. Specifically: Proven experience within a Facilities Helpdesk or similar environment. Prior administrative experience in Facilities , ideally gained within a professional setting. Confident with Microsoft Office packages and comfortable working with spreadsheets and reporting tools. And just as importantly, you’ll be someone who is: Highly motivated, with the ability to use your initiative. Organised, methodical, and able to juggle competing priorities. Great with people – offering excellent customer service and confident communication at all levels. A flexible, positive team player with a proactive, can-do attitude. Calm under pressure, with strong time management skills. Why join my client? You’ll be part of a collaborative firm where people and culture matter. Their Cheltenham office is a key hub for the business, and this role offers the chance to make a real impact on how we work every day. You’ll have the scope to shape the Facilities function , contribute to firmwide initiatives, and play a pivotal role in ensuring our workplace supports both our clients and our people. Location: Cheltenham (office-based, with occasional travel to London) Role type: Permanent, full-time Ready to step into a role where no two days are the same? Apply now and help us keep our client running at its best.41bf1e1f-b16b-4260-a40a-17c77a06fd15