🚀 S&OP Program Manager, Demand Planning

Position Overview:

The Strategic Demand Planning Manager leads the development and execution of forward-looking demand forecasts by synthesizing commercial insights, market intelligence, and cross-functional collaboration. This role operates as a key strategic advisor to commercial leadership, driving proactive demand planning decisions that shape business performance and resource allocation.

Key Responsibilities:

Demand Forecasting & Planning

• Lead the implementation, optimization, and governance of demand forecasting tools and methodologies.
• Establish forecasting standards and lead continuous improvement initiatives to enhance forecast accuracy and agility.
• Own demand planning’s role in the annual strategic planning process and S&OP cycles.

Pipeline Analysis & Business Alignment

• Oversee the strategic evaluation of the opportunity pipeline against Order Intake Business Plan (OI BP) assumptions—evaluate win rate, opportunity turns, and total pipeline value.
• Proactively identify gaps or risks in the pipeline that may affect business unit goals and raise early alerts for mitigation.
• Provide executive-level insights and scenario modeling to support annual operating plans and monthly operating reviews.

Commercial Audit & Health Checks

• Lead monthly “Health of the Pipeline” reviews using a 30,000-ft view analysis across sites or product lines to project commercial performance.
• Conduct regular audits of commercial standard operating procedures (SOPs), collaborating with selling teams to align targets with forecasted demand and future capacity needs.
• Define performance metrics and accountability frameworks to ensure commercial alignment with forecasted demand.
• Define and enforce best practices for data integrity, planning cadence, and commercial inputs.

Market Intelligence & Cross-Functional Collaboration

• Direct the integration of market intelligence and customer insights into strategic demand planning models.
• Ensure new product forecasts reflect customer interest, launch timing, and promotional plans.
• Lead cross-functional planning initiatives and represent demand planning in enterprise-wide transformation projects.

Salesforce Data Analytics & Pipeline Accuracy

• Drive CRM data governance processes to ensure the integrity of strategic opportunity assessments.
• Own the accuracy of Salesforce opportunity data, with monthly reviews of high- and medium-probability deals—validate key fields such as close date, purchase motivation, and stage progression.

Business Reporting & Communication

• Develop and deliver executive-level reporting packages with clear narratives, risk assessments, and strategic action plans.
• Facilitate monthly pipeline review meetings, providing clear, actionable insights that align commercial execution with strategic objectives.

Requirements & Core Competencies:

• Bachelor’s degree in Business, Supply Chain, Economics, Data Analytics, or related field.
• 7+ years of progressive experience in demand planning, commercial strategy, or sales operations.
• Strong knowledge of CRM tools (e.g., Salesforce), forecasting software, and Excel-based models.
• Exceptional analytical skills with the ability to interpret complex data sets and present insights to senior stakeholders.
• Demonstrated ability to influence cross-functional teams and senior leadership.
• Highly organized, with attention to detail and the ability to manage multiple projects simultaneously.
• Proven leadership in implementing planning processes or systems.
• Experience in manufacturing, aerospace, or healthcare technology industry.
• Familiarity with Power BI, Tableau, or other business intelligence tools.