🚀 Customer Service Specialist (Health Insurance)

Customer Service Specialist (Hybrid)

We are assisting an expanding Charlotte corporate office in hiring 5 Customer Service Specialist to join their Health Care Customer Service Team. You will provide exceptional support to clients and policyholders while working collaboratively across departments. This is a great opportunity to join an organization that values professional growth with great benefits! Hourly wage starting at $20 an hour.

Key Responsibilities:

• Provide exceptional customer service to clients and policyholders.
• Respond to inquiries, claims processing, and account information.
• Collaborate across departments to ensure accurate and timely resolution of requests.
• Maintain detailed and accurate records of client interactions and documentation.
• Support process improvements to enhance the overall customer experience.

Qualifications:

• Customer service experience.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment.
• Experience within the medical insurance or insurance field preferred