🚀 Medical Social Associate (4260)

Salary : $3,308.18 - $3,639.32 Monthly
Location : Springfield, IL
Job Type: Civil Service
Job Number:
Department: Family and Community Medicine/Springfield-SMS
Opening Date: 07/25/2025
Closing Date: 10/20/2025 2:00 PM Central
FLSA: Non-Exempt
Bargaining Unit: Non-Represented
Shift: Days
ExemptorNon_Exempt: Non-Exempt
We recommend using the following browsers to complete the application:
Desktop: Google Chrome, Edge with Chromium
Mobile: Google Chrome, Safari
Description
This position provides direct services to individuals. This program is funded to provide trauma informed care for patients/clients who do not often fit well within the standard medical model. This position will work closely with Survivor Recovery Center (SRC) staff, medical providers, primary care teams, and other agencies to improve patient outcomes and care. This position will conduct outreach and assertive case management to survivors of violent crime who are typically unable to access traditional services. This position will work closely with primarycare providers, Local Health Departments, and Community Based Organizations to provide wrap-aroundservices and create a foundation of trust for continued care of socially vulnerable populations.
#IND1
Examples of Duties
Support - Direct Patient Interaction 100%
1. Determines client eligibility for services.
2. Interviews clients and/or families regarding needs related to social determinants of health, which
may include home visits and coordinates the specific social and/or medical services recommended.
3. Assists patients in setting and achieving personal goals in person, by phone or in group setting.
4. Through skill building interventions and other supportive interventions, assist patients in effectively
utilizing a wide spectrum of resources, managing symptoms of their illness, and developing daily
living skills to gain greater independence, employment and other meaningful activities.
5. Initiates or recommends referral services to other agencies in meeting patient needs.
6. Develops and coordinates service plans which may include collaboration among agencies to recruit
and organize a network of integrated services.
7. Maintains current case records and prepares reports as required.
8. Collects and maintains current information about available community resources.
9. Arranges and participates in interdisciplinary case conferences as needed.
10. Explains university/agency services and programs to the community, and/or delivers educational
presentations and materials to community organizations.
11. Communicates unmet client needs to responsible parties for appropriate action.
12. Participates in interagency collaboration initiatives.
13. Acts as liaison between patients and providers to facilitate communication.
14. Advocates for clients' rights.
15. Performs other related duties as assigned.
Qualifications
1. One of the following:

• a) Bachelor's degree with a major in the social or behavioral science or related health specialty from an accredited college or university; OR
• b) Master's degree in social or behavioral science or related health specialty area from an accredited college or university; AND

2. One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/agencies or medical/clinical setting maintaining acceptable standards of social work practices.
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit