🚀 Regional Director, Sales and Operations

Regional Director - Sales & Operations

We are seeking a dynamic and results-driven Regional Director to be the architect of leading and growing our regional business for the territory of New York State. This role is responsible for developing and executing strategic plans that drive revenue, operational excellence, and customer satisfaction across our sales, parts, and service operations.

As a key member of the leadership team, you will oversee and lead a team, ensuring alignment with company goals while fostering a high-performance and rewarding culture. You will play a key role in identifying growth opportunities, optimizing processes and delivering exceptional service to our customers.

Location

Role based in Rochester, NY or Albany, NY

Scope

Sales, Parts and Service operations for the state of New York

Employment Type

• 1 Vacancy New Role Due to Growth!
• Full-time, Permanent

Total Rewards Overview

• Anticipated Salary Range: $135k - $170k annual (depending on experience and credentials)
• Annual bonus opportunity
• Comprehensive health and welfare benefits
• Paid Vacation, Paid Personal Days and Paid Public Holidays
• 401(k) Matching Program

About You

• Strategic thinker with strong financial and business acumen
• Demonstrates sound judgment and can develop and implement effective business plans
• Superior customer service and communication skills
• Results-oriented and highly motivated to succeed
• Ability to foster teamwork and motivate, coach and support teams to drive desired results
• Strong time management skills and the ability to effectively manage resources
• Ability to travel as required for business purposes within assigned region

Position Requirements / Qualifications

Education / Certification

• Completion of a degree in Business Administration or related discipline, or a combination of education, training, and equivalent professional experience
• Valid driver's license with a clean driver's record
• Must be able to pass a pre-employment background check
• Ability to travel throughout the USA as required

Experience

• 10+ years' experience in an operations and / or sales management role, preferably within the field of Heavy Equipment, Industrial or Agricultural equipment - or related industry
• Proven success in leading and managing multiple dealership branches and scaling teams for growth
• Experience working with municipalities or other government entities
• Solid mechanical aptitude with knowledge of parts and equipment repair processes
• Previous responsibility for managing a P&L and demonstrated ability to achieve financial results
• Advanced experience using MS Office suite and dealer management software
• Experience creating and executing strategic plans that lead the team towards meeting organizational goals
• Experience building and maintaining relationships with suppliers and customers

Position Responsibilities

Operations

• In collaboration with leadership team, prepare annual operating plans, goals and objectives for the Service and Parts departments in each branch
• Provide direction and support to the Parts and Service departments in each branch to ensure they are working in alignment with company objectives and key annual operating plans (AOP)
• Monitor branch / department goal progress and keep each team updated on progress and key performance indicators
• Implement process improvements, training and other measures as required to improve overall team efficiencies and drive business growth
• Stay up to date with industry changes that impact the Parts and Service departments and / or customers and communicate applicable information effectively
• Be highly involved in the branch's day-to-day operations and partner with the teams on any challenges needing resolution
• Partner with HR department to hire and onboard new team members
• Conduct regular team meetings with each branch to provide updates and act as the liaison between head office and the branch
• Plan, supervise and coach departmental managers to assist in employee development and positive branch growth
• Ensure a \

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