🚀 Director of Parent and Family Engagement

Director of Parent and Family Engagement

Join to apply for the Director of Parent and Family Engagement role at The Citadel

Job no:

Work type: Full Time Permanent - Staff

Location: Charleston, SC

Categories: Student Affairs, Office of the Provost

Overview

The Citadel, The Military College of South Carolina is seeking a Director of Parent and Family Engagement. This role will lead strategic initiatives to foster meaningful relationships between The Citadel and the families of cadets.

Responsibilities

• Lead, plan, and execute major family-focused events on campus, including Parent’s Weekend, Matriculation Day, Remote Admissions events, and cadet sendoffs.
• Oversee the parent portal to ensure timely and relevant content and resources.
• Build engagement with volunteers to support incoming families; assist with integrating alumni volunteers and serve as primary liaison to the Citadel Family Association (CFA).
• Build outreach through newsletters, regular communications with families, event invitations, and updates.
• Collaborate with departments such as Admissions, Commandant’s Office, Student Affairs, and Alumni Relations to align family engagement with institutional goals.
• Evaluate engagement programs using metrics/feedback to improve effectiveness.

Minimum Qualifications

• Bachelor’s degree required and 5+ years of experience in a related role.
• Excellent oral, written, and interpersonal communication skills, including public speaking; strong customer service skills and ability to maintain confidentiality.
• Detail‑oriented with ability to manage multiple projects in a fast‑paced environment.
• Experience in enrollment management, communications, alumni relations, student activities, orientation, and/or academic advising.

Preferred Qualifications

• Master’s degree in a relevant field.
• Experience working with parents/families of college students, including knowledge of FERPA and applicable laws.
• Experience with military‑affiliated institutions.
• Demonstrated success in building community and managing volunteers.
• Experience with Campus ESP (Parent Engagement Solution) and Slate (CRM).

Benefits

• Extensive Health Plans
• Great Retirement Options
• Tuition Exchange Program for Dependents
• Isle of Palms Beach Club
• Swain Family Boat Center
• Community Service Opportunities
• Read more about our benefits on our HR website

Apply

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