🚀 Director, IT & Security Admin

Description

The IT & Security Systems Administrator is responsible for the strategic and operational oversight of Ibero’s technology infrastructure, safety and security systems, and related vendor partnerships. This position ensures the agency’s IT and physical security environments are reliable, secure, cost‑effective, and aligned with organizational and compliance standards. The role includes financial oversight of technology and security budgets, cost projections, and the coordination of external service contracts.

Essential Functions

• Provide strategic oversight of Ibero’s IT infrastructure, ensuring reliability, security, and scalability across all programs and locations.
• Ensure that hardware, software, network, and server installations, upgrades, and maintenance are executed effectively by the IT team and Managed Service Provider (MSP).
• Maintain accountability for accurate agency‑wide IT and security inventory records, delegating daily tracking and updates to the IT team.
• Implement and maintain cybersecurity measures to protect agency data, networks, and devices.
• Coordinate incident response and recovery efforts with internal leadership and external security partners.
• Ensure compliance with applicable industry standards, privacy laws, and data protection requirements (e.g., HIPAA, OPWDD, OMIG).
• Develop and update agency‑wide technology, safety, and data protection policies as needed.
• Develop and maintain disaster recovery and business continuity plans to ensure minimal disruption during system outages or emergencies.
• Conduct periodic testing and documentation reviews to maintain readiness.
• Identify training needs and provide technical development opportunities for IT staff and end‑users.
• Support ongoing education around cybersecurity awareness and data protection for all staff.
• Develop, manage, and monitor annual IT and security budgets, including forecasting, cost projections, and variance analysis.
• Collaborate with Finance to ensure proper allocation of technology‑related expenses, tracking of capital projects, and timely payment of vendor invoices.
• Prepare financial reports on technology expenditures, upcoming renewals, and return‑on‑investment analyses for leadership review.
• Negotiate contracts, renewals, and service agreements to ensure fiscal responsibility and operational efficiency.
• Review and evaluate vendor performance, ensuring service standards and cost‑effectiveness.
• Coordinate all renewals, replacements, and lifecycle upgrades in collaboration with Finance and CAO.

Authority

The employee exercises considerable initiative in setting priorities within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Evidence of self‑motivation and ability to work independently is a must.

Position Qualifications

• Analytical Skills – Ability to use thinking and reasoning to solve a problem
• Accuracy – Ability to perform work accurately and thoroughly
• Customer‑Oriented – Ability to take care of the customers’ needs while following company procedures
• Detail‑Oriented – Ability to pay attention to the minute details of a task
• Diversity‑Oriented – Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type
• Ethical – Ability to demonstrate professionalism conforming to a set of values and accepted standards
• Independent Learning Strategies – Ability to prioritize tasks, manage time and meet deadlines. Evidence of self‑motivation
• Leadership – Ability to motivate, influence, and support others to accomplish team and organizational goals
• Training & Presentation Skills
• Reliability – The trait of being dependable and trustworthy
• Communication, Oral – Ability to communicate effectively with others using the spoken word
• Communication, Written – Ability to communicate in writing clearly and concisely

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field;
• Minimum 5 years of progressive IT administration or management experience, including vendor and budget oversight.
• Knowledge of network systems, server management, cybersecurity protocols, and physical security systems.
• Demonstrated experience managing cross‑departmental projects and vendor contracts.
• Excellent communication, budgeting, and organizational skills.
• Bilingual (English/Spanish) preferred.
• A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO.

Physical Demands

The position does require occasional standing, squatting, lifting of up to approximately 30 lbs. and frequent sitting.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.