🚀 Sr. Associate Director for Donor Relations, Wilmer Eye Institute

Overview

The Sr. Associate Director of Donor Relations plays an integral role in devising and executing stewardship, donor relations, and volunteer engagement strategies. This includes programmatic leadership, the writing and designing of personalized donor impact reports, the development of volunteer engagement and board development strategies, and creating other complex special stewardship and engagement opportunities for donors and volunteers for Johns Hopkins. The role may advise leaders on tools and strategies for engaging donors and volunteers and facilitating the impact of philanthropy and volunteerism. This position partners with Development Office (DOFF) leaders in providing strategic and tactical stewardship and engagement guidance. This role reports to the Executive Director of Development for the Wilmer Eye Institute.

Location and reporting details reflect Johns Hopkins Wilmer Eye Institute and the School of Medicine structure.

Key Responsibilities

• Collaborate with DOFF leaders to drive strategy for comprehensive stewardship and donor relations efforts that align with the unit or Institution; build and manage programming and personalized touches to strengthen relationships with donors, grateful patients, and/or alumni by expressing gratitude and showing the impact of gifts to increase giving and retention.
• Collaborate with DOFF leaders to drive strategy for comprehensive engagement of volunteers at all points in the engagement journey, including maximizing engagement of board and council members and serving as a source for best practices.
• Develop and launch a volunteer recognition program.
• Develop strategies for institutional-level volunteer events that include volunteers across the organization to elevate their role and effectiveness.
• Independently design and produce high-quality stewardship deliverables; partner with faculty and administrative leaders to ensure accuracy and authenticity of deliverables and impact reports.
• Develop and oversee all aspects of institutional volunteer communication strategy, including online communications and campaign newsletters.
• Identify gaps and opportunities in donor and volunteer relationships and collaborate with fundraisers, engagement officers, and relationship managers; utilize the donor database (CRM) daily for updating records, pulling reports, and interpreting dashboards and data.
• Collaborate with central teams and other departments on shared donor and volunteer relationships.
• Stay updated on industry best practices and suggest new approaches to advance the field as appropriate.
• Lead the creation and implementation of high-impact donor and volunteer engagement initiatives in collaboration with leaders and fundraisers.
• May work with or manage donor or volunteer relationships in a non-fundraising capacity; may staff or support advisory boards and/or volunteer bodies.
• Build and manage reporting calendars and practices for tracking stewardship of different giving types and impact, including endowments.
• Translate institutional impact and research for individual donors and volunteers, boards and councils, and audiences.
• Write complex reports and coach faculty about the utilization of endowed funds according to donor intent.
• May lead the work and/or provide coaching or mentorship of other staff.
• Other duties as assigned.

In addition to the duties listed above, the Sr. Associate Director may contribute communications efforts managed by Wilmer’s marketing team, distribute Wilmer’s marketing collateral, write articles and stories about philanthropy, and help place them in Johns Hopkins media outlets and publications.

Minimum Qualifications

• Bachelor’s degree.
• Five years of related professional experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Advanced degree in communications, marketing, non-profit management or a related field.
• Graphic design and report design experience.
• Project management experience and/or certification.
• Experience working directly with donors and/or volunteers.
• Experience in higher education or an academic medical center.

Classified Title: Sr. Donor Relations Officer

Job Posting Title (Working Title): Sr. Associate Director for Donor Relations, Wilmer Eye Institute

Role/Level/Range: ATP/04/PE

Starting Salary Range: Minimum: $73,299 - Maximum: $128,299 (targeted salary: $90,000; commensurate with experience)

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

FLSA Status: Exempt

Location: School of Nursing - East Baltimore Campus

Department name: -SOM Admin FJHM Wilmer Eye Institute

Personnel area: School of Medicine

Vaccine and related policy: Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for exceptions must be submitted to the JHU vaccination registry.

Other provisions may apply depending on campus; the recruiter will advise accordingly. The pre-employment process may include physicals and immunization documentation as noted, including rubella, measles, mumps, varicella, hepatitis B, and Tdap vaccination records where applicable. Any required vaccinations are provided at no cost through Occupational Health.

Equal Opportunity Employer; Diversity and Inclusion; Accommodation information available; Background checks may apply.