🚀 StorQuest Assistant Store Manager

Join to apply for the StorQuest Assistant Store Manager role at StorQuest Self Storage .

Description

When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place.

How You’ll Make a Difference

You’ll have the opportunity to assist guests during some of their most challenging times. You will provide exceptional guest experiences, serving as the first–line representative to customers in the Store Manager’s absence. You may be full‑time or part‑time and may be assigned to multiple sites. This position maintains daily operations, supporting the Store Manager with revenue, delinquency management, occupancy, cleanliness standards, and customer service.

How You’ll Thrive

• $19.00 per hour + Competitive Bonus Potential
• Actively listen to customers to understand their unique situation and recommend solutions that meet/exceed their needs.
• Become a subject matter expert on self‑storage and explain it to customers.
• Assist customers during challenging times.
• Manage all aspects of the rental process, including converting sales, taking payments, selling merchandise, offering insurance, assisting with truck rentals, collecting past‑due accounts, and guiding customers on their storage journey.
• Manage operational activities: inspect the store daily (lock checks), maintain facility standards, perform minor maintenance, contact vendors for routine repairs, handle cash accurately, post payments, and process bank deposits.

What Makes This Opportunity Awesome

• Make a difference and have a positive impact.
• Help people by listening and understanding their challenges.
• Promote a team‑first environment focused on guest service and happiness.
• Lead team initiatives, learn new skills, build management capabilities, and take advantage of growth opportunities.
• Contribute creatively through new ideas.

About You

• Preferred 1+ years in Customer Service/Sales experience.
• Tech savviness is a plus.
• Experience in cash handling required.
• Must be available on weekends.
• Passion for guest service and sales.
• Ability to support and motivate a collaborative work environment.
• Positive, outgoing personality.
• Insatiable appetite to learn new things.
• Strong accountability and work ethic.
• Experience in retail or service industry preferred.

Physical Demands And Work Environment

• Walk, bend, stand, stoop frequently.
• Lift up to 35 lbs. frequently; push up to 50 lbs. frequently; lift above head frequently.
• Work evenings and weekends as needed.
• Operate tools and maintenance equipment with manual dexterity.
• Communicate in written and verbal format frequently.

Additional Perks For Eligible Employees

• Medical, Dental and Vision
• 401(k) with Matching Contributions
• Paid Time Off (PTO)
• Holiday Perks
• Performance-based Bonus
• Team-building Events & Activities
• Employee Assistance Program
• Pet Insurance

Equal Employment Opportunity

WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Salary Description

$19.00 per hour + Competitive Bonus Potential

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