🚀 Sr. Solutions Engineer

Sr. Solutions Engineer

Alloy Enterprises Inc is a hardtech startup that enables customers to break through constraints in high‑performance computing, semiconductors, photonics, power electronics, and most of our digital world with novel complex metal components that dramatically improve heat dissipation in high‑performance systems. Alloy’s patented Stack Forging™ process creates complex micro‑geometries, resulting in single‑piece, leak‑tight parts that deliver superior cooling performance, lower pressure drops, and exceptional reliability.

Model of Work: 4 days onsite per week.

What You’ll Do

As a Senior Solutions Engineer, you will serve as a critical link between customers and our technology, translating complex customer needs into elegant, manufacturable solutions. You will be responsible for all aspects of customer success, from initial technical discussions and feasibility assessments to project execution and ongoing relationship management.

Customer Success & Communication

• Interface with customers throughout the sales process to understand their thermal challenges and system‑level requirements.
• Serve as the primary technical point of contact for the customer throughout the project lifecycle, fostering strong and lasting relationships and identifying changing customer needs.
• Confidently communicate our company’s technological differentiators and value proposition in customer meetings.
• Design solutions that win long‑term business.
• Collaborate closely with the commercial team to develop technical proposals and strategies to close new business.

Thermal Architecture & Feasibility

• Lead the development of novel thermal‑fluid architectures and concepts that map our capabilities to customer needs.
• Conduct initial analysis and feasibility assessments to determine if a customer’s problem is a strong fit for our technology.
• Distill insights from customer interactions to help inform the product and technology roadmap.

Project Coordination & Management

• Lead a cross‑functional team of engineers to ensure the successful execution of the project once it is won.
• Define precise project requirements, scope, and deliverables based on customer long‑term needs and agreements.
• Proactively identify and manage project risks, ensuring projects are delivered on time, within scope, and to the highest quality standards.

Qualifications

• A Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Physics, or a related field.
• Expertise in liquid cooling, preferably with experience in data centers, high‑powered computing, or a related industry.
• Experience in a customer‑facing capacity (e.g., applications, sales, or field engineering) with a proven track record of managing customer relationships.
• Demonstrated ability to lead and oversee technical projects.
• Strong experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight.
• Exceptional communication and presentation skills, with the ability to convey complex technical concepts to both technical and non‑technical audiences.
• A strategic mindset with the ability to quickly understand and solve complex problems.

Preferred Skills

• A graduate degree in Mechanical Engineering, Aerospace Engineering, Physics, or a related field with a focus on thermal fluids.
• Experience working in start‑ups.
• Experience in a manufacturing setting.
• Familiarity with manufacturing processes and design for manufacturability (DFM) principles.

Additional Requirements

This position will require access to information subject to control under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”) and International Traffic in Arms Regulations (“ITAR”). Please note that any offer for employment will be conditioned on authorization to receive controlled items without sponsorship for an export license.

Regarding Sponsorship

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa, including H‑1B, H‑1C, H‑2A, H‑2B, H‑3, F‑1 or OPT at this time.

Equal Employment Opportunity

We are committed to creating an equitable and inclusive environment for all our employees and seek to build a team that reflects the diversity of the people we hope to serve with our products. We are proud to be an equal opportunity employer.

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