🚀 Dining Services Facilities Manager (Student Affairs)

Johns Hopkins University is seeking a highly motivated and detail-oriented Dining Services Facilities Manager to maintain the cleanliness, safety, and functionality of Hopkins Dining campus facilities. The ideal candidate will perform a range of tasks to ensure our dining facilities (kitchen, serving area, eating space, storage, and equipment) are in excellent condition, supporting a safe and efficient environment for students, faculty, and staff.

This position reports to the Executive Director of Operations within Hopkins Dining and shares a commitment to creating an environment that enhances the Hopkins student dining experience and supports the University's academic mission.

Responsibilities

• Serve as the point of contact for Hopkins Dining equipment, services, and maintenance needs, issues, or projects. Serve as the liaison to JHFRE and USSFO for projects and maintenance.
• Manage service requests for equipment maintenance and facilities. Engages appropriate support (JHFRE/Contractor) to complete needed work. Ensure requests are properly tracked, reported, and dispositioned utilizing a computerized maintenance management system (CMMS).
• Act as a 24-hour emergency on-call contact for Hopkins Dining facilities. Assume decision-making and execution roles for all emergency situations involving dining facilities.
• Develop and execute regular and preventative maintenance plans to ensure dining equipment and facilities are properly taken care of to achieve peak performance, safety, and sanitary conditions.
• Coordinate and oversee work (repairs, replacement, installation, services) performed by internal (JHFRE/USSFO) and external (contractors) in Hopkins Dining locations.
• Create and maintain an inventory of furniture, fixtures, and equipment (FF&E) of dining assets. Partner with Finance to ensure accurate tracking and reporting.
• Engage with outside vendors to communicate and build relationships with contractors who provide preventative and repair maintenance, equipment, and service.

Qualifications

• Associate’s Degree.
• Five years of relevant experience, including building maintenance, safety compliance, management, and customer service.
• Current ServSafe certification or the ability to be certified within three months of employment.

Preferred Qualifications

• Bachelor’s Degree in Facilities Management, Project Management, Engineering or Business Administration or related field.
• Five to Seven years of experience in managing service, repair, and maintenance of food service facilities and equipment.
• Experience in a university setting is highly desirable.

Special Knowledge, Skills, and Abilities

• Demonstrated ability to work in a fast-paced environment.
• Ability to prioritize multiple projects.
• Exceptional organizational skills.
• Ability to exercise a high level of independent judgment, initiative, and creativity without input from a supervisor.