🚀 Network Engineer (Senior)

TriTech Enterprise Systems (TriTech) is seeking several "Senior Network Engineer" to support a State of Maryland contract. This onsite contract will be located in Annapolis, Maryland.

Responsibilities / Duties:

• Work in cooperation with the other contractors, ROW staff, and other state agencies.
• Install and configure microcomputers, servers, storage devices, printers, scanners, communications devices, cabling, LAN drops, and network equipment.
• Deploy new state-procured equipment and software to the existing network.
• Create/restore workstation images.
• Troubleshoot workstation network connectivity issues.
• Troubleshoot issues regarding all hardware and software.
• Install software/hardware on workstations and servers, as required.
• Provide image transfer from the electronic document management system in the compatible file format acceptable to other state agencies. Must lead the configuration, operation, and delivery of the replicated deliverables.
• Provide maintenance and enhancements to the ROW website.
• Develop and lead in the design, installation, configuration, and operation of the replication process for a disaster recovery site implementation.
• Conduct performance measurements and analysis leading to recommendations for improving network performance.
• Conduct analysis, design, installation, configuration, and operation of the email software.
• Design, maintain, and improve the ROW WAN and ROW LAN structure.
• Configure network software and hardware for efficient and effective network performance and data security.
• Monitor the performance of network software and hardware through network management and diagnostic programs and utilities.
• Configure microcomputers, communications equipment, and network equipment for maximum efficiency.
• Analyze microcomputer and network activity records and recommend and implement software and hardware upgrades and improvements.
• Diagnose software and hardware problems and adjust or coordinate service from software and hardware vendors and the State hardware maintenance vendor.
• Provide expert technical advice and guidance to ROW regarding IT directions, software or hardware enhancements, and software or hardware purchase recommendations.
• Deploy, upgrade, and configure new and existing hardware and software in the 25 ROW locations while incorporating testing and quality assurance measures.
• Aid with operational tasks such as file restores, volume configuration, print-related problems, and other tasks usually handled by the ROW’s PC Administrator.
• Troubleshoot failures in operational tasks and undertake corrective measures.
• Can utilize a secure remote access method for troubleshooting and problem resolution.
• Support secure remote access to computer systems and file transfers to and from ROW offices and other State agencies using Internet protocol.
• Provide on-site/field service support and secure remote access statewide during Normal Business Hours for ROW Application, desktop software, server software, network systems, and other computer systems.
• Manage the daily backup of the central ROW servers. Take corrective action when backups fail.

Qualifications / Skill Set:

• Minimum of ten (10) years’ experience in providing application development support in a multi-user, LAN-based, Microsoft Windows environment.
• Five (5) years’ experience with Amazon Web Services / backups.
• Ten (10) years’ experience installing, configuring and supporting Microsoft Windows 7/10Pro, Office and Office 365 cloud services.
• Five (5) years’ experience providing remote and on-site support of hardware and packaged software over a WAN.
• Five (5) years’ experience designing, installing, configuring, operating, managing, and troubleshooting problems on a WAN consisting of Cisco routers and switches.
• Five (5) years’ experience installing, configuring, operating, managing, and troubleshooting problems with the Highview Imaging Application.
• Five (5) years’ experience in providing help desk/application support services to a minimum of 300 users.

TriTech is an equal opportunity employer.