🚀 Senior Product Manager, Growth Loops- 25010401

Description

At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking a Senior Product Manager to lead our Growth Loops domain — owning the strategy, roadmap, and platform capabilities behind Promotions, Referrals, and Loyalty. These tools are among our most cost-effective levers for customer acquisition and retention, with strong demand across the organization and a clear path to impact.

You’ll be responsible for scaling these levers into a cohesive, extensible platform — enabling smarter, faster, and safer incentives across markets and surfaces. This is a high-impact role with wide visibility and the opportunity to shape how MoneyGram drives repeat use, customer advocacy, and personalized engagement at scale.

You’ll join a growing product team that’s rethinking how we acquire and retain customers across every touchpoint. Growth Loops is a new but strategic focus area, and this role will be instrumental in laying its foundation — partnering closely with marketing, engineering, analytics, and country teams to unlock our next stage of growth.

What you will get to do

Promotions Product

• Lead a build vs. buy evaluation for our next-generation promotions toolset — balancing speed, extensibility, and cost
• Launch a governed engine to support FX-, fee-, and cash-based offers with segmentation, pricing controls, fraud prevention, and auditability
• Drive experimentation infrastructure : offer types, amounts, timing, targeting — with built-in tracking and incrementality measurement
• Support cross-surface orchestration (web, app, CRM, agent), enabling safe and fast campaign deployment via internal tools

Loyalty & Referrals Product

• Define a unified strategy to drive repeat use and advocacy — through referral programs, loyalty rewards, and hybrid incentives
• Rebuild the end-to-end referral experience, including global eligibility rules, offer setup, fraud controls, and sharing flows
• Launch lifecycle-based loyalty logic (e.g. streaks, milestones, reactivation triggers) and support multiple formats like points or credits
• Design and run experiments to test which reward structures drive the most impact by segment, use case, and market
• Connect referrals and loyalty in a measurable way — e.g. rewarding successful advocates with loyalty incentives — while protecting unit economics

Qualifications

Who you are

• 5–8+ years of product management experience, ideally with domain depth in growth, marketing tech, loyalty, or promotions
• Proven success launching complex platform or infrastructure products with cross-functional partners
• Strong analytical skills — you ground product decisions in impact and can work across messy data and proxy signals
• Experience working on systems with high compliance, operational, or fraud considerations
• Comfortable with ambiguous problem spaces — able to move from zero-to-one with clarity and momentum
• Ability to zoom in and out : from customer experience details to long-term roadmap vision
• Excellent communicator and collaborator, especially across engineering, marketing, analytics, and operations
• We’re looking for a product leader who can :
• Connect the dots across customer insights, business needs, and technical feasibility
• Thrive in ambiguity and build structure where it doesn’t yet exist
• Drive measurable outcomes while building long-term product and platform foundations
• Balance speed with thoughtfulness — knowing when to test vs. when to scale
• Earn trust across stakeholders through clarity, ownership, and transparency