🚀 Digital Product Owner, Large Commercial

As the world changes and markets become more competitive, our clients’ needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world’s risks.

In this newly established role, you will be a part of the Americas Growth Office team and drive Guidewire PolicyCenter implementation for our Large Commercial business. You will be instrumental in defining the roadmap, prioritizing features, and ensure successful product releases that meet the needs of the stakeholders.

The Digital Product Owner will report to the Head of Digital Product, Intake and Policy Admin.

Job Responsibilities

What you’ll be doing:

• Own the successful delivery of the Guidewire PolicyCenter roadmap for our Large Commercial business, collaborating with business leaders and stakeholders to understand strategic and tactical needs and translate them into product requirements.
• Leverage Guidewire accelerators to integrate with Marketplace services in a well-designed, user-friendly and functional way. Deliver additional Guidewire modules based on business needs.
• Contribute to defining and communicating the product vision, strategy, and goals.
• Create and maintain a clear and visible product backlog, ensuring well-defined and estimated user stories based on business value and technical dependencies aligned with the product roadmap.
• Create process flow documentation and business requirements.
• Work closely with the broader product implementation and development team, participating in team ceremonies, providing clarification on user stories, and ensuring alignment with the product vision.
• Ensure that the solution launched is well adopted and used by the business and track ongoing usage of the platform; monitor product performance and user feedback to guide future product iterations.
• Drive digital capability building and ensuring appropriate reuse of digital assets across the business and potentially with the wider Group.
• Partner with key areas within Global Technology, Transformation & Change Delivery, Group and other teams to build, and support the policy administration platform.
• Provide regular updates on product progress to stakeholders.
• As required, once launched, provide day-to-day escalation and support to end users.
• Foster a customer-first attitude, prioritizing service for our business stakeholders above all else.

Requirements

What you’ll bring:

• Proven success in defining and delivering insurance or policy administration products and integrations to internal teams.
• Deep understanding of the commercial P&C industry including submission and policy lifecycle, functional roles and workflow.
• Ability to quickly make data-driven decisions and prioritize based on business value.
• Excellent business acumen, commercial awareness and ability to ‘connect the dots’.
• Ability to communicate well with leadership team, peers, teams across the globe, manage stakeholders effectively and navigate a matrixed global organization.
• Bring in a collaborative spirit, can-do attitude and a Customer First mindset.
• Requires a combination of solid hands-on execution and strategic thinking.
• Experience developing, communicating, managing, and implementing plans related to product(s) owned.
• Expected to recommend innovation and improvement to policies, procedures, deploying resources and in performing core activities.
• Bachelor’s or master’s degree in a relevant discipline.
• Moderate to Extensive experience in a Product, Digital, or related role (Transformation, Operations, Technology) supporting multiple specialty areas of Digital, Data and Analytics.
• Applies in-depth knowledge of business and specialized areas to creatively and strategically solve business problems and understand integration challenges and long-term impact.
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and customer interaction.
• Passion for digital, data and AI and experience working within a digital and data driven organization.

Company Overview

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements.
• Enhanced family friendly leave benefits.
• Named to the Diversity Best Practices Index.
• Signatory to the UK Women in Finance Charter.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities.

• Valuing nature: How we impact nature affects how nature impacts us.
• Addressing climate change: The effects of a changing climate are far reaching and significant.
• Integrating ESG: All companies have a role to play in building a more resilient future.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them.

The U.S. pay range for this position is USD 95,000- $186,500. Actual pay will be determined based upon the individual’s skills, experience, and location.

We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits.