🚀 Clinical Application Specialist – Remote (CA or AZ-Based)

Clinical Application Specialist – Remote (CA or AZ-Based)

Join to apply for the Clinical Application Specialist – Remote (CA or AZ-Based) role at Visionix USA (formerly Luneau Technology USA & Optovue Inc.)

Base pay range

$85,000.00/yr - $100,000.00/yr

Location: Remote (Must reside in California or Arizona)

Travel: 100% of the time

Overview

Clinical Application Specialist – Remote (CA or AZ-Based) role at Visionix USA (formerly Luneau Technology USA & Optovue Inc.).

This range is provided by Visionix USA (formerly Luneau Technology USA & Optovue Inc.). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About the Role

We are seeking a highly skilled and experienced Clinical Application Specialist (CAS) to join our team. This is a remote role with frequent travel across the United States. The ideal candidate is a certified ophthalmic technician or clinical educator with strong presentation skills, a deep understanding of ophthalmic technology, and a passion for customer education and support.

As a Clinical Application Specialist, you will be responsible for delivering a best-in-class installation and training experience to customers across the U.S. This includes hands-on setup, clinical education, and ongoing support for Visionix and Optovue product lines.

Key responsibilities

• Unpack, Install, configure, and train customers on a variety of diagnostic devices, including:
• Optovue OCT systems (iVue80, iScan80, iFusion80, Solix)
• Nexy, WAM-5500, and additional systems as the portfolio grows
• Deliver product training to physicians and staff to ensure proper usage and optimal patient outcomes
• Perform data transfers and system networking (in collaboration with customer IT teams)
• Troubleshoot installation or setup issues and escalate as needed to service or R&D teams
• Support the sales team with the installation and clinical issues.
• Manage and book all travel arrangements in accordance with company policy
• Complete and submit training documentation in a timely manner (within one week)
• Provide outstanding customer service and act as a clinical resource post-installation
• Support trade shows, international client training, and clinical research data collection
• Assist with the tracking of installation and training paperwork to keep outstanding compliance with regulatory.
• Assist in the development of training materials (written and video)
• Represent the Clinical Applications department in product development and internal meetings
• Maintain professionalism and a clean, organized installation area
• Stay adaptable with evolving product lines and new technologies
• Extensive travel will be required. (Including some weekends)
• Assist in other projects or duties, as requested

Qualifications

• A.S. degree or equivalent experience required
• 10+ years of clinical experience in optometry or ophthalmology
• 5+ years as a Clinical Application Specialist preferred
• JCAHPO COT or COMT certification required
• Advanced knowledge of OCT, refractive technologies, and eye anatomy/physiology
• Strong presentation and training skills across varying education levels
• Technical proficiency in Microsoft Windows and networking
• Must be able to lift 50 lbs and travel frequently
• Valid US driver’s license, reliable transportation, and the ability to use personal credit cards for reimbursed travel expenses
• Fluent in English (written and spoken)

Why Join Visionix USA?

• Be part of a cutting-edge global company in the eye care tech space
• Work with innovative products that make a difference in patient care
• Collaborate with a dynamic and supportive team
• Gain exposure to leading clinicians, universities, and industry events
• Competitive salary and full benefits package
• 401(k) Retirement Plan
• Medical, dental, vision, life, and disability insurance
• Paid Time Off (PTO)

Equal Opportunity Employer

We are an Equal Employment Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Education

Industries

• Medical Equipment Manufacturing