🚀 Automotive Parts Advisor

2 weeks ago Be among the first 25 applicants

This range is provided by Passport Auto Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$32,000.00/yr - $75,000.00/yr

Automotive Parts Advisor

Job Type: Full-Time | Commission-Based

Salary: Base $32,500 with potential earnings up to $75,000 (commission-based)

Join one of the East Coast’s largest dealerships

Passport Auto Group is looking for a customer-focused Parts Counterperson to join our high-performing team in Alexandria, VA. If you have a background in automotive parts—either at a dealership or in the aftermarket sector—this is a great opportunity to advance your career with a top-tier brand.

Key Responsibilities

• Assist walk-in, phone, and online customers with selecting and purchasing automotive parts
• Provide product recommendations, inform customers of promotions, and offer complementary items
• Retrieve parts from inventory and process special orders when needed
• Support service technicians by ensuring timely delivery of parts for in-progress repairs
• Handle phone inquiries with accurate price quotes and parts availability
• Prepare orders for delivery, shipping, or pickup
• Maintain organized and clean parts counters, bins, and storage areas
• Ensure parts are properly charged to repair orders and returned items are processed with accurate documentation
• Stay up to date with product updates and participate in training opportunities
• Collaborate effectively with service, sales, and other departments to provide top-tier support

Qualifications

• High school diploma or equivalent
• Minimum of 2 years’ experience in a dealership or aftermarket parts/service environment
• At least 2 years of direct customer service experience
• Valid driver’s license with clean driving record (required – no exceptions)
• Strong organizational and communication skills
• Ability to read and understand technical manuals and parts information
• Physically able to lift or move heavier parts when needed
• Willingness to work rotating Saturdays

Preferred Experience

• Familiarity with automotive car parts

Full-time employees at Passport Automotive Group enjoy a comprehensive benefits package, including:

• Health, dental, and vision insurance (individual or family coverage)
• Paid time off and holiday pay (per company policy)
• Disability insurance (as outlined in company policy)

Ready to grow your career in a fast-paced, customer-first environment? Apply today to join the team at Passport Auto Group.