🚀 Lead Business Consultant

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Overview

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. This position is responsible for driving delivery, contingency planning, business results, and strategic planning for the customer experience omni-channel personalization program consisting of multiple projects or initiatives in support of assigned line of business strategy.

Responsibilities

• Oversee day-to-day activities of project delivery and contingency execution strategy.
• Manage vendor relationship management and business partner engagement while managing various enterprise-wide projects or initiatives.
• Serve as a functional business liaison in development and implementation of program scope, timing, and budgets as needed.
• Track key program milestones and recommend adjustments to program leadership and team.

Required Qualifications

• Bachelor’s degree and 7 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function.
• 4 years of experience leading large and complex multi-million-dollar projects.
• Demonstrated experience leading, coaching, and mentoring teams and more junior resources.
• Experience communicating with senior management and executive leadership from multiple divisions.
• Experience developing and delivering presentations to an executive audience.
• Problem resolution experience and skills.
• Knowledge of strategic planning techniques and industry trends.
• Experience interpreting business and financial information.
• Verbal and written communication skills including establishing working relationships across departments, preparing presentations to senior management, and establishing team environment.
• Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
• PC proficiency to include MS Office products.
• Organizational skills.
• Negotiations skills.
• Analytical skills.
• Detail oriented.

Preferred Qualifications

• Experience driving personalization efforts at a large organization.
• Monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes.
• Health insurance or healthcare industry experience.
• Proven strategic thinking and execution.
• Ability to drive decisions, create optionality and determine impacts of options.
• Ability to clearly articulate and prepare presentations for all levels to share data, options and recommendations.

Compensation

Base pay range: $90,900.00 - $164,200.00 per year. Exact compensation may vary based on skills, experience, and location.

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Sales
• Industries: Hospitals and Health Care
• Location: Brentwood, TN ($86,500 - $144,000)

EEO Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.