🚀 Workers Compensation Claims Manager

Join to apply for the Workers Compensation Claims Manager role at AmTrust Financial Services, Inc.

AmTrust Financial Services, a fast growing commercial insurance company, has a need for a Workers’ Compensation Claims Supervisor . The WC Claims Supervisor works with the Claim Adjusters to manage and ensure the Workers' Compensation claims activities are being handled within the AmTrust Best Practices, develop and maintain professional customer and broker relations by identifying and meeting customer needs. Ensures that staff demonstrates customer service principles.

Responsibilities

• Together with the Claim Supervisors and Manager, develop short-range area plans and budgets designed to achieve company goals and objectives.
• Secure, evaluate and develop staff; ensure staff works effectively as a team.
• Keep the Claim Supervisors and Manager informed of current case status through regular communications and reports.
• Ensure that all AmTrust policies, procedures and controls are followed; consult with the Claims Supervisors on claim areas needing improvement.
• Work with staff to ensure that approved vendors are used; monitor the attorney vendor panel and discuss action plans with firms to mitigate claims costs and achieve cost-effective results.
• Work with Supervisors on monitoring claims to ensure proactive, cost-effective and creative cost management.
• Assist Supervisors in negotiating claims settlements, participate in and testify before hearings, trials and depositions to ensure timely and cost-effective resolutions.
• Support AmTrust sales and marketing goals by participating with underwriting in sales activities, including new business development.
• Collaborate with the supervisory team to evaluate the performance of the claims staff at regular intervals to ensure consistent implementation of company standards and internal quality control, including audits.
• Maintain current knowledge of related laws and regulations and communicate to staff.
• Perform other projects as assigned.

Qualifications

• BA/BS degree or equivalent.
• Five plus years of progressive management experience plus required examiner experience within the Workers’ Compensation insurance industry.
• SIP certificate where required.
• Working knowledge of budgeting and profit/loss management.
• Experience with computerized claims management and office systems.
• Thorough knowledge of related government laws and regulations.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance

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