🚀 Mailroom Associate

Base Pay Range

$17.00/hr - $17.00/hr

Overview

IST Management is seeking a Mailroom Associate for the Miami team! The Mailroom Associate will be primarily responsible for providing courier services utilizing the company vehicle, in addition to providing on-site support in the mailroom when not completing courier runs. Ideal candidates will have relevant experience in courier services or customer service, be willing to train, be self-starters, and be ready to grow in their office services career. Must have a valid driver’s license in order to be eligible to drive on behalf of IST and client.

About Us

IST Management is a business process outsourcing company with over 1,800 employees, in business for 27 years and operating in more than 38 U.S. cities. We provide facilities management including copy, mail, and records management services, as well as e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. The company has been recognized as one of the fastest-growing companies in the U.S., a winner of the Nation’s Best & Brightest Companies to Work for, and a recipient of the HR Professional Excellence Award from the Society for Human Resource Management. IST supports the Military Spouse Employment Partnership and the Hiring Our Heroes mission, and is listed on the INC 5000.

Benefits

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401(k)
• Paid Time Off
• 7 paid holidays
• Pet insurance
• Bonus Incentives

Hourly Compensation

$17.00 - $17.00 USD

Schedule

Monday-Friday, 8:30 AM-5:30 PM (hour lunch break included daily)

Responsibilities

• Courier services—perform courier services using company vehicle to deliver mail and packages throughout the site and to different locations (e.g., post office, courthouse), completing errands as needed to support client needs.
• Mailroom services—assist on-site in the mailroom to scan, sort, and deliver mail and packages between courier assignments.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude; demonstrate flexibility in satisfying customer demands in a high-volume, production environment.
• Pick up and deliver mail, parcels, copy jobs, and faxes to customers; lift large bundles of mail, overnight packages, and shipments of paper.
• Consistently adhere to business procedure guidelines.
• Take direction from supervisor or site manager; participate in cross-training; adhere to all safety procedures.
• Perform other tasks as assigned to uphold client and site needs.

Qualifications

• High school diploma or equivalent (GED).
• Customer Service / Hospitality / Courier background preferred.
• Professional appearance and demeanor.
• Keyboarding and Windows environment PC skills; excellent communication skills both verbal and written; ability to work individually or in a team environment.
• Competency in performing multiple functional tasks; ability to meet employer’s attendance policy.
• A valid driver’s license and willingness to submit to MVR (Motor Vehicle Records screen regarding driving history/eligibility).
• Access to reliable transportation to and from work; lifting up to 55 pounds.

Accommodations

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at

Equal Opportunity Employer

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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