🚀 Director of Leasing and Rental

Overview

Director of Leasing and Rental at Allegiance Trucks. The candidate can be based out of any New England dealership.

The Director of Operations for L&R plays a critical leadership role within the Allegiance Trucks team, responsible for overseeing day-to-day operations of our L&R fleet. This position will focus on optimizing fleet utilization, delivering excellent customer experience, managing compliance, and improving the profitability of the L&R department. You’ll lead a high-performing team and work cross-functionally with service, sales, and parts to ensure seamless, customer-focused operations.

Lead & Drive Performance

• Oversee all aspects of daily operations across multiple Lease and Rental locations within the Allegiance Trucks network
• Provide hands-on leadership to ensure fleet availability, scheduling, and maintenance align with company standards
• Set aggressive but achievable KPIs related to fleet utilization, turnaround time, service response, and customer satisfaction – and hold teams accountable to meeting them
• Apply a strong understanding of Fixed Operations (Parts and Service) to support the full life cycle of Lease and Rental operations
• Maintain a culture of continuous improvement, teamwork, and operational excellence

Turnaround Strategy & Execution

• Diagnose operational underperformance and implement swift, data-driven corrective actions
• Implement new workflow processes, staffing models, and process controls that drive speed, efficiency, and revenue growth
• Rebuild a culture grounded in urgency, accountability, and a customer-first mindset

Team Leadership & Culture

• Recruit, develop, and inspire high-performing leaders
• Mentor branch-level leadership teams, driving collaboration, operational consistency, and accountability
• Foster a culture of pride in representing the Allegiance brand and delivering on its promises to customers
• Partner effectively with corporate-level departments (Parts, Service, Whole Goods, etc.) to leverage best practices, scale efficiencies, and support joint initiatives with Allegiance and Ascendance Trucks

Customer & OEM Relations

• Strengthen relationships with key major fleet customers and OEM representatives
• Ensure superior service quality and responsiveness that earns loyalty and repeat business
• Represent Allegiance Trucks with professionalism, integrity, and solutions-oriented leadership in all customer and OEM interactions

Financial & Operational Oversight

• Manage P&L responsibility for the L&R department in assigned locations
• Identify and act on opportunities to increase margins and profitability
• Oversee inventory management, expense control, and operational workflow optimization

Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Sales and Management
• Industries: Transportation/Trucking/Railroad