🚀 Collections Analyst

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Position: Collections Analyst

Location: Honolulu, HI

Pay: $30/hour

Experience: 2 to 4 years in Accounts Receivable, Credit, or Collections.

Education: High school diploma required; Associate’s degree or higher preferred.

Type: Full-time; Contract

Schedule: Monday – Friday, 8:00 AM to 5:00 PM

Staffing Solutions of Hawaii is seeking a Collections Analyst to join a growing and dynamic team!

Job Description

• Initiate collection activities for delinquent payments via phone, email, and written communication.
• Research and resolve customer account disputes, including volume discrepancies, pricing, or billing issues.
• Collaborate with Sales, Managers, and Customers to address payment delays and account concerns.
• Maintain accurate and up-to-date documentation of collection efforts and resolution statuses.
• Analyze past‑due accounts and apply appropriate collection strategies.
• Identify trends or recurring issues and propose process improvements to minimize delinquency.
• Support the Credit Department in achieving collection goals and maintaining a healthy credit portfolio.

Position Requirements

• Proficiency in Microsoft Office and accounting/finance ERP systems (e.g., Workday).
• Strong communication and negotiation skills, both written and verbal.
• Ability to analyze financial data and determine effective collection actions.
• Detail‑oriented with excellent organizational and documentation skills.
• Strong interpersonal skills with the ability to work collaboratively across teams.

We are proud to be an Equal Employment Opportunity and Affluent Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.