🚀 Chief Medical Officer (CMO)

Title: Chief Medical Officer (CMO)

Department: Medical

Classification: Part-Time or Full Time

Reports To: Chief Executive Officer

Direct Reports: Medical Director, Behavioral Health Director, QI Director, Pharmacy Manager

Base pay range: $130,000.00/yr - $200,000.00/yr

Position Summary

The Chief Medical Officer (CMO), under the direction of the Chief Executive Officer (CEO), is the lead clinician providing administrative and clinical oversight of medical, integrated care provided by Charlotte Community Health Clinic (CCHC). The CMO assesses clinical performance to ensure medical services and operations comply with applicable regulatory and licensing agencies. As a member of the Leadership Team, the CMO is responsible for ensuring that clinical protocols, quality improvement, productivity benchmarks, and compliance measures are consistent with CCHC’s strategic plan.

CCHC Core Requirements

• Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
• Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
• Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
• Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
• Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
• Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.

Key Responsibilities

• At least one full day of direct patient care (hands on).
• Ensure the execution of CCHC’s Quality Improvement (QI) / Quality Assurance (QA) goals and tactics related to the implementation of operating procedures, assessments and monitoring outcomes.
• Establish, strengthen, and cultivate relationships both internally and with external physician practices.
• Participate as a key member of CCHC’s Leadership Team to develop and maintain the organization’s Strategic Plan.
• Collaborate with Leadership Team members and other key stakeholders to drive the increase of patients and encounters, while ensuring the delivery of high quality, patient-centered care.
• Advise the Chief Executive Officer in organizational development and maintenance of integrated care.
• Promote and foster an atmosphere of teamwork and excellence among staff.
• Responsible for the development of provider productivity goals.
• Establish, review, and approve policies, procedures, protocols, and standards to ensure the quality of medical services.
• Provide oversight for the quarterly peer review process.
• Review and approve the credentials and privileges for all Licensed Independent Practitioners (LIPs), Other Licensed or Certified Practitioners (OLCPs), and Other Clinical Staff (OCSs).
• Conduct performance evaluations for direct reports.
• Represent CCHC at local, state and national meetings.
• Assist with the development, implementation, and monitoring of grant programs.
• Ensure that routine internal audits of medical records are occurring for all medical staff.
• Participate in budget development and financial management.
• Arrange and conduct regular meetings with direct reports and other team members as needed.
• Present monthly reports/updates to the Board of Directors.
• Collaborate with key team members to maintain Patient Centered Medical Home recognition, Meaningful Use, and FTCA.
• Performs other related duties as assigned.

Minimum Qualifications

Board Certified M.D. from accredited medical school.

Current, unrestricted medical license in the State of North Carolina.

Minimum of three years’ experience in a senior leadership role.

Preferred: five years’ experience working in a community-based clinic focused on underserved populations (FQHC experience).

FQHC experience is strongly desirable.

Other Skills, Knowledge, And Abilities

Skilled in providing excellent internal and external customer service and support. Ability to prioritize competing objectives and responsibilities. Strong written and verbal communication skills. Ability to work effectively with team members, patients, and community partners, and other professional groups. Ability to motivate and assist providers in working toward goals and objectives. Proficiency with Microsoft Office programs such as Word, PowerPoint, and Excel.

Physical Demands and Work Environment

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The physical demands associated with this position include but are not limited to: frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and/or writing); lifting up to 50 pounds. The noise level in the work environment is low, consistent with that of a typical office environment.

Equal Opportunity Employer Statement

Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.

Company Description

Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults. Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size. Our organization is growing! We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most.

Benefits

• PTO (Paid Time Off)
• Holiday Pay
• 401K with discretionary match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term & Long Term Disability
• Life Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Loan Repayment Opportunities through the National Health Service Corps
• FTCA Malpractice Coverage
• CME Reimbursement

Seniority Level

Executive

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

Location

Charlotte, NC

Salary Range

Mecklenburg County, NC: $160,000.00-$180,000.00

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